Manager of CRO

Why OppLoans?

Strong Growth and Profitability
OppLoans has grown 1,500 percent over the last three years, with 2018 marking the third year in a row we made the Inc. 500. We have originated hundreds of thousands of loans and will surpass $125 million of annual revenue in 2018. In 2019, we’re projected to exceed $200 million, all while maintaining strong profitability.

Customers Love Our Product
OppLoans is committed to delivering a best-in-class experience to our customers. Don’t believe us? See what our borrowers are saying on Google and the BBB!

Employees Love Working Here
With a dynamic startup culture and generous benefits, we’ve attracted top talent and boast one of the happiest offices in the country. We were recently named the 3rd fastest-growing startup by Built In Chicago and are looking to hire 100 new employees in 2019. In 2018, Glassdoor named us the 6th best place to work in the nation. Check out our reviews to see why our employees love us!
 
 Key Responsibilities:

  • Create conversion optimization strategies and have full ownership and accountability for successful execution of key projects.
  • Create journey maps, navigation flows, sitemaps, user stories, wireframes, concept diagrams and personas.
  • Own documentation and tracking of all CRO action items and workflow
  • Collaborate with cross functional teams (executives, product, creative, content, technology) 
  • Think holistically about the entire brand and consumer experience.
  • Continually improve UX/CRO process in collaboration with the business.
  • Leverage metrics, optimization, qualitative and quantitative research to inform and validate design decisions.
  • Analyze results and identify successes, failures and trends, and effectively communicate these findings.
  • Identify and suggest ways to improve efficiencies.
 
Qualifications:

  • Bachelor's degree (or equivalent experience); 3+ years in a CRO or UX role.
  • Well-versed in testing platforms like Optimizely, Dynamic Yield and Unbounce.
  • Can work on many projects simultaneously.
  • Sound knowledge of CRO research methods (user experience, surveys, analytics, heat maps, etc.).
  • Experience in analyzing customer/conversion data to find areas of opportunity.
  • Ability to create wireframes and lead technical and non-technical folks to implement CRO tests.
  • HTML, CSS and/or Javascript experience.
  • Problem-solver who is organized, detailed and extremely collaborative
  • Capable of making incredibly complex things simple
 
Benefits/Perks:

  • Fully stocked kitchen with healthy snacks & drinks available. 
  • Subsidized daily lunches. 
  • CTA & Metra benefit program. 
  • Free gym membership. 
  • Free shuttle passes to Metra stations. 
  • Casual dress policy. 
  • Discounted Divvy memberships. 
  • 401(k) match program. 
  • Free OppLoans apparel. 
  • Competitive salary and benefits package. 
  • Fun, fast-paced work environment. 
  • Employee and peer recognition program. 
  • Dynamic start-up culture and environment. 
  • Ability to make an immediate impact in a growth stage company. 
  • Flexible paid vacation policy. 
  • Free health benefit options. 
  • Intramural sports leagues. 
  • Weekly office events (happy hours, massages, game nights, private yoga sessions, catered breakfasts, etc.). 
  • Dual monitors and stand-up work stations. 
  • Convenient downtown Chicago office located in the heart of the city. 
  • Awesome panoramic office view of Millennium Park and Lake Michigan, with rooftop access. 
  • Equal opportunity employer. 

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