Loan Advocate

Why OppLoans? 
  • Fast Growth and Profitability: OppLoans has grown 1,900+% over the last 3 years and was just named the 219th fastest growing company in the United States by Inc Magazine. We have originated hundreds of thousands of loans and will surpass $100mm of annual revenue in 2018. The company is also profitable. 
  • Customers Love Our Product: OppLoans is widely recognized as having the best customer experience in the industry. Don’t trust us? See what our borrowers are saying on Google and the BBB! 
  • Employees Love Working Here: Check out our Glassdoor reviews! 

The Loan Advocate is responsible for navigating and persuading interested applicants through the loan approval process. The Inside Sales/Loan Advocate must demonstrate a strong sales acumen, the ability to multi-task on the phone and computer, and can sell applicants new or refinanced loans. 

Key Responsibilities: 
  • Drive business through excellent customer service at every step of the lending process 
  • Utilize proven sales methods to promote our unique services 
  • Build relationships via the phone and electronic communication (email/text) 
  • Call on pending loan applications to help convert into customers 
  • Review and evaluate client’s financial documents and research financial history 
  • Collaborate with Underwriters to process loan applications in an expedited fashion 
  • Identify process bottlenecks, inefficiencies and suggest improvements

Required Qualifications: 
  • Bachelor’s Degree or equivalent experience. 
  • 1 to 3 years’ experience in a sales-oriented contact center. 
  • Comfortable on the phone, able to demonstrate an understanding of what it’s like to work in an 
  • environment handling many customer contacts daily. 
  • Team player, willing to help in all situations. 
  • Demonstrated ability to multi-task extensively. 

Desirable Skills: 
  • Consumer financial sales. 
  • Underwriting/processing. 
  • Bilingual (English/Spanish).

  • Great opportunities to marketing department, and character of company. 
  • Fully stocked kitchen with healthy snacks & drinks available. 
  • Subsidized daily lunches. 
  • CTA & Metra benefit program. 
  • Free gym membership. 
  • Free shuttle passes to Metra stations. 
  • Casual dress policy. 
  • Discounted Divvy memberships. 
  • 401(k) match program. 
  • Free OppLoans apparel. 
  • Work from home opportunities. 
  • Competitive salary and benefits package. 
  • Fun, fast-paced work environment. 
  • Employee and peer recognition program. 
  • Dynamic start-up culture and environment. 
  • Ability to make an immediate impact in a growth stage company. 
  • Flexible paid vacation policy. 
  • Free health benefit options. 
  • Intramural sports leagues. 
  • Weekly office events (happy hours, massages, game nights, private yoga sessions, catered 
  • breakfasts, etc.). 
  • Dual monitors and stand-up work stations. 
  • Convenient downtown Chicago office located in the heart of the city. 
  • Awesome panoramic office view of Millennium Park and Lake Michigan, with rooftop access. 
  • Equal opportunity employer. 

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