Site Reliability Engineer

Who We Are:
OppLoans is the nation’s leading socially responsible online lender and one of the highest rated online lenders in the industry. OppLoans has developed a proprietary platform that offers borrowers a safer, faster, and more responsible tool for online borrowing. Our services offer significantly lower rates and total transparency to the borrower.

Why join us?
  • OppLoans is a socially-responsible, profitable FinTech company that has grown 2000% over the last 3 years, and is backed by a global investment firm with $106 billion AUM.
  • Recent accolades include being named 1 of the fastest-growing companies in the USA by Inc. Magazine’s list of 500, 3rd fastest-growing startup by Built In Chicago, and 6th best company to work for by Glassdoor.
  • Customers love our product! We have been widely recognized as having the best customer experience in the industry. See what our borrowers are saying on Google and the BBB!
  • Employees love working here. We have an entrepreneurial and dynamic startup culture that also cares for our employees. Check out our Glassdoor reviews!
 
What you get to do:
As a Site Reliability Engineer, you will be an integral member of a dynamic team continuously improving our AWS cloud deployment platform, “automating all the things”, in support of our rapidly expanding product portfolio.
  • Lead small-team initiatives to continuously refine our AWS deployment practices for improved reliability, repeatability and security. You’ll create plans, collaborate with other DevOps team members, and coordinate with development and business teams. These high-visibility initiatives will help to increase service levels, lower costs, and deliver features more quickly.
  •  Write code and scripts to automate provisioning of AWS services and to configure services, using tools and languages including AWS CLI / API, Terraform, Ansible, Python, Bash, and Git.
  • Design effective monitoring / alerting (for conditions such as application-errors, high memory usage) and log aggregation approaches (to quickly access logs for troubleshooting, or generate reports for trend analysis) to proactively notify business stakeholders of issues and communicate metrics, working closely with these stakeholders, using tools including AWS CloudWatch, Sumologic, New Relic.
  • Configure build pipelines to support automated testing and deployments using tools including Jenkins, AWS CodeDeploy. You’ll configure these pipelines for specific products and help optimize them for performance and scalability.
  • Help refine DevSecOps security practices (including regular security patching, minimum-permissions accounts and policies, encrypt-everything) in compliance with government and other standards regulations (such as PCI-DSS), implement, and verify them, using tools including Tenable, VeraCode to analyze and verify compliance.
  • Clearly document and diagram deployment-specific aspects of architectures and environments, working closely with Software Engineers, Software Engineers in Test, and others in DevOps.
  • Troubleshoot issues in production and other environments, applying debugging and problem-solving techniques (e.g., log analysis, non-invasive tests) , working closely with Development, QE teams.
  •  Suggest deployment patterns & practices improvements based on learnings from past deployments and production issues, collaborate with DevOps team to implement these.
  • Promote a DevOps culture, including building relationships with other technical and business teams.
 
What you will bring to the team:
  • A strong understanding of Linux administration including Bash scripting
  • Networking expertise including VPCs, SDNs (e.g., Amazon / Azure) / VLANs, routers and firewalls
  • Familiarity with at least one IAC / CM tool such as Terraform, Ansible, Chef, or Puppet
  • Familiarity with at least one code build / deploy tool such as Jenkins, AWS CodeBuild / CodeDeploy
  • A bachelor's degree in science, technology, engineering, or a similar field is required.

Experience that will be a great addition to the team:
  • AWS administration experience / training including provisioning EC2 instances, VPCs, Elastic Beanstalk, Lambda functions, RDS databases, S3 storage, IAM security, ECS containers, Cloudwatch metrics & logs
  • Experience developing and / or deploying serverless functions using AWS Lambda, Azure Functions, or Google Cloud Functions
  • Experience developing and / or deploying Docker Containers on ECS or Kubernetes
  • Experience with SQL, using RDS-PostgreSQL or other DBMS
  • Experience with monitoring / alerting tools such as New Relic, Grafana, Prometheus, Sysdig
  • Experience with log aggregation tools such as Sumologic, FluentD, ELK, Splunk
  • Fluency in at least one programming language such as Ruby, Java, Scala, JavaScript / Node.js, Python, Go, C#, or C/C++



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