Technical Lead/Architect (ServiceNow, CMDB)


Role : Technical Lead/Architect (ServiceNow, CMDB)
Location : Hartford, CT
Duration : Long Term
Positions: 2

Below is the JD for this position:
  • Around 7-8 years of IT Experience with a minimum of 4 years on ServiceNow
  • Strong understanding and Hands-on Knowledge of ServiceNow Asset & Configuration Management and Auto-Discovery
  • Experience in CMDB/Asset implementations and transitioning enterprise-wide CIs/Assets from legacy solutions to ServiceNow
  • Should be able to plan, design and implement CMDB while working with client teams
  • Conducting sessions to other IT teams who are users of CMDB or plan to use it in future
  • Interfacing with application owners and technical specialists to define and update the Data model
  • Experience mapping Applications and Services to CIs
  • Perform Data collection and Data Analysis
  • Validate existing CMDB requirements against industry and IT best practices
  • Provide recommendation on collection of data for IT/NON-IT Assets
  • Lead and coordinate with customer technical and functional Subject Matter Experts (SMEs)
  • Develops strategies to eliminate gaps in service while improving efficiency and effectiveness
  • Identifies and removes risks associated with proposed processes
  • ITIL Certified
 
Additional:
  • Earlier implementation of CMDB will be preferred
  • Good understanding of both waterfall and agile System Development Life Cycle (SDLC) methodologies, techniques and tools
  • Creating technical documentation will be required

CONTACT:

Venkat Manda
vmanda@open-logix.com| Phone:248-480-8189

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OpenLogix Corporation is an Equal Opportunity Employer. OpenLogix does not discriminate on the basis of race, color, religion, gender, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.
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