Technical Lead/Architect (ServiceNow, CMDB)

Role : Technical Lead/Architect (ServiceNow, CMDB)
Location : Hartford, CT
Duration : Long Term
Positions: 2

Below is the JD for this position:
  • Around 7-8 years of IT Experience with a minimum of 4 years on ServiceNow
  • Strong understanding and Hands-on Knowledge of ServiceNow Asset & Configuration Management and Auto-Discovery
  • Experience in CMDB/Asset implementations and transitioning enterprise-wide CIs/Assets from legacy solutions to ServiceNow
  • Should be able to plan, design and implement CMDB while working with client teams
  • Conducting sessions to other IT teams who are users of CMDB or plan to use it in future
  • Interfacing with application owners and technical specialists to define and update the Data model
  • Experience mapping Applications and Services to CIs
  • Perform Data collection and Data Analysis
  • Validate existing CMDB requirements against industry and IT best practices
  • Provide recommendation on collection of data for IT/NON-IT Assets
  • Lead and coordinate with customer technical and functional Subject Matter Experts (SMEs)
  • Develops strategies to eliminate gaps in service while improving efficiency and effectiveness
  • Identifies and removes risks associated with proposed processes
  • ITIL Certified
  • Earlier implementation of CMDB will be preferred
  • Good understanding of both waterfall and agile System Development Life Cycle (SDLC) methodologies, techniques and tools
  • Creating technical documentation will be required


Venkat Manda| Phone:248-480-8189


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