Sales Consultant

The Role:
 
As we continue to grow, we are looking for an outstanding sales consultant to join our sales team. Our sales team love helping homeowners find the right real estate agent.  They take the time to really get to know our customers and understand what they want.  Using our technology and their own knowledge of the market, the sales team provide expert recommendations, advice on selecting an agent and personal support throughout the sales process.  
 
Our team know that the best agents get the best results for homeowners.  Finding the top agents and building a real partnership with them is a big part of what makes the team so successful.  If you like the sound of this team and want to be a part of it then we would love to talk to you. 

Your key responsibilities will be:

  • Calling our customers to introduce our service and discover how we can help them with their property sale
  • Researching property sales, agent results and industry data to select the best agents for each customer
  • Identifying new top performing agents and onboarding them to OpenAgent 
  • Making detailed recommendations to customers and thorough introductions to agents
  • Using our email, SMS and web tools to respond quickly and provide support to our customers and agents through the selling process
  • Being a customer hero, leaving nothing to chance and constantly searching for ways to improve the experience 
 
What you bring: 
 
  • Highly developed communication skills, particularly listening and asking great questions
  • Experience selling or supporting complex products and helping customers over the phone
  • A startup mindset and a passion for learning
  • Experience in the real estate industry or exposure to buying and selling property
  • A commitment to getting the best outcome for every customer
 
What will the first 90 days look like:

  • Comprehensive induction training comprising a variety of different teaching techniques
  • Side by side time with our most experienced team members to observe and ask lots of questions
  • Regular check-ins, coaching and feedback to get you off to the right start and give you a safe environment to practice your skills 
  • Introductions to the different functions of the business and the leadership team
  • The introduction of targets and performance metrics as your knowledge and confidence grow

Who are we?

We are an Australian-based team of coders, marketing analytics experts, and customer service pros. We have a bucketload of passion for the work we do which means we do more with less and hit well above our weight as one of Australia's fastest growing companies. We’ve been named as one of Deloitte’s Tech Fast 50 for 3 years running, one of the top 50 tech pioneers of Australia and one of the AFR 2018 top 100 most innovative companies.

In the last 5 years we have gone from two co-founders working from a kitchen table, to a team of 80 people. You’ll be joining a team made up of people at the top of their game, who work collaboratively to achieve some big goals.

We help thousands of people every month to improve their experiences in real estate. We bring more information, better insight and an independent voice to the property transaction, helping people sell smarter, better and faster every day.

As the people's champion in real estate, we bring passion and analytic rigour to the biggest problems in the industry. We make a lot of things happen, we make them happen fast and as a team.

We work hard but we have fun doing it. At the end of the day, achieving big things with an awesome team is what makes this journey exciting and addictive.

We’re a startup, things move fast, it’s exhilarating. Be ready!

To see what it’s like on the inside check out our Instagram @insideopenagent

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