UX Designer

We are a thriving LA-based tech startup looking to hire a full-time UX Designer (User Experience Designer) to join our growing team here in beautiful Westwood, CA (our Los Angeles HQ near UCLA).

We offer top-notch benefits such as equity, unlimited PTO, 401k, paid holidays, and affordable health insurance options. Employees here love our casual dress code, stocked kitchen, weekly catered lunches, and dog-friendly office.
UpKeep is backed by Y Combinator, and some of the top VC’s in the world! We've also just been named one of Built in LA's 'Top Places to Work'! 

We have developed a modern, intuitive, and efficient maintenance management system that is proven to simplify the maintenance workflow process. Our CMMS software is mobile-first, collaborative, and rated #1 in ease of use by Capterra's peer review site.

In this role, you’ll have the opportunity to work alongside truly talented, genuine, and warm people that love learning and strive for progress, not perfection. A happy, trusted, and well-cared-for team is a productive team. We strive to attract team members that embody a spirit of service, who aren’t afraid to learn new things or adapt to a changing landscape.

What you'll do:
  • Talk to customers and potential clients to learn about their challenges
  • Use this knowledge to create mock ups and wireframes for new features
  • Identify product opportunities that maximize value for our customers and business
  • Define goals, scope, requirements, and success metrics for product initiatives
  • Help balance company growth initiatives with core product needs
  • Help establish and refine our product development process
  • Maintain a holistic and epithetic understanding of the business, industry, and competitors
  • Maintain an expert understanding of our customers through interviews, on-sites, user testing, etc…
  • Serve as the product “expert” in conversations with customers and investors
  • Work with Customer Success to establish a customer feedback → product backlog pipeline

What you've done:
  • 2+ years in a UX role, with a portfolio of products shipped across Web, iOS, and Android
  • Comfortable working with raw data sets to develop insights (i.e. spreadsheet skills)
  • High standards for the quality of the product’s design and user experience
  • Able to make important decisions based on scarce or incomplete data
  • Growth mindset - not afraid to make mistakes, try new things, and keep learning!
  • Technical enough to discuss implementation details with engineers
  • Bachelors degree

Check us out at: www.onupkeep.com or http://app.onupkeep.com/

Learn more about our hiring process here: https://onupkeep.com/blog/5-tips-for-applying-to-jobs-at-upkeep/

UpKeep is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Throughout our interview process, if you need a reasonable accommodation due to a disability, please let us know.

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