Interview Type Requested: In person
Scope Of Services:
This project will update the current 311 Complaint Intake process through automation. It will also
update the inspection, routing and violation process modifying the existing Commissioner’s Order to
Abate (COTA) process which mandates a building owner to abate the lead hazard. This project will also
provide a Single Sign-On service.
Job Description
Need for an experienced Quality Assurance (QA) Specialist to evaluate software to ensure that each
phase of the development life cycle delivers quality outputs, so that the final product meets user
requirements for function, performance and reliability, and conforms to agency guidelines and
standards. The QA will complete the following features:
• Participate in product design reviews and review documents to evaluate the quality of
functional requirements.
• Working with the business and technical staff to establish software delivery acceptance criteria
and defect severity classifications.
• Plan test schedules or strategies in accordance with project scope or delivery dates.
• Document requirement and software defects and work with business users, business analysts
and software developer for quality assurance.
• Execute and direct all quality assurance testing for the product.
• Monitor bug resolution efforts and track successes.
Project Requirements/Deliverables
The following are the deliverables required to be developed by Quality Assurance (QA) Specialist.
• Quality assurance testing for the 311-intake procedure to use year-built building data and
document results
• Quality assurance testing for the automated and manual intake process for COTA and document
results
• Quality assurance testing for the dust wipe uploads and document results
• Quality assurance testing of the re-inspection screen with Turnover info/process for generation
of new complaint/problem and document results
• Quality assurance testing of the new data structure to designate child under six flag and line of
travel flag for lead-based paint inspections and document results
• Quality assurance testing for Single Sign-On service and user interface and document results
Mandatory Skill/Expertise
Minimum of eight (8) years’ experience in Quality Assurance
Demonstrate understanding of software development life-cycle
Experience working in Agile or other Iterative SDLC
Working knowledge of QTP and Load Runner
Experience in database query language