The job will require you to:
- Demonstrate thorough knowledge of industry best practices, business process, o9’s solutions, technical architecture and value proposition.
- Lead the complete lifecycle of a project from design to delivery of o9’s solutions to customers across industries and geographies.
- Understanding of our customer’s requirements by leading workshops with functional and business owners of the processes and documenting it.
- Effectively map the business requirements into o9’s platform and come up with a clear, phased achievable blueprint.
- Work with a team of experts to configure, solution as per the design to solve deep operations / supply chain problems and institute rigorous performance monitoring process.
- Work with the customer to resolve issues and coordinate defect tracking, analysis and resolution process
- Plan, develop and deliver Super User and End User training, for a global user base.
- Actively help in improving internal processes and product features based on customer feedback by interfacing with the development and operations teams
- Support customer demonstrations
- Be a mentor and guide to junior members
You must possess:
- At least 7 years of experience with implementing planning applications is a MUST
- Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, CPLEX or similar is desirable
- Deep understanding of supply chain planning concepts including Demand Management, Distribution Planning, Master Planning and S&OP.
- Knowledge and training in databases (SQL Server, MySQL) and skills one or more languages like SQL, MDX, T-SQL or similar is desirable
- Proficient in the use of Microsoft Excel/PowerPoint for analysis and presentation
- Strong ability to lead by example and demonstrate proficiency in both product and domain.
- Patient listener with the ability clearly articulate your view point to manage and deliver to customer expectations, even under pressure