Delivery Manager - EMEA

We at o9 Solutions 
We help enterprises to digitally transform their supply chain with a cloud-based platform that connects the supply chain end-to-end. We do this with the latest available technologies like AI/ML and NLP. Our HQ is in Dallas and we have offices in Amsterdam, Barcelona, Bangalore, Tokyo, Seoul. In the past 18 months, we expanded our value-adding activities to amongst others Google, Nike, Walmart and Starbucks. The EMEA team is expanding rapidly and we look forward to having you on board and support our growing organization!

A short video of o9’s office at Spaces Schiphol:
https://youtu.be/VjsboeHdyDs

Join us in this adventure, great challenges are waiting for you!

What you really do
  • Participate in the complete lifecycle of projects from inception to deployment to value delivery and get exposure to customers spanning industry verticals like FMCG, Consumer goods, Retail etc.
  • If involved during sales cycle, develop an estimate of effort, time, resources required, and platform sizing needs to help build the SOW
  • Create a detailed project plan and align the stakeholders at customer and o9’s end on the jointly developed project plan, milestones, timelines
  • Ensure the team can work together to accomplish the deliverables and try to mitigate any risks/communicate any deviations from the plan
  • Work with o9 product team to provide suitable resolutions for bugs and enhancement found during project design to deployment stage
  • Provide necessary knowledge transition and documentation, while handing over project to Support services post go-live
  • Continually engage with the customers to manage priorities and expectations, identify new opportunities
  • Provide thought leadership in terms of designs and best practices to the customer and the team
  • Ensure timely and periodic communication with regards to the progress and anticipated concerns to the client
  • In addition to meeting the accepted SLAs, also facilitate improvement and upside (expansion) opportunities post delivery
  • SW tools used primarily: o9’s planning platform, R, SSIS, SQL, Excel.

The ideal candidate we are looking for
  • Ability to work with and as a true team
  • Structured and organized in working style
  • Planning practitioner’s knowledge
  • Extreme focus on customer value realization
  • Prior experience with planning implementations like Manugistics, SAP APO, SAP IBP, JDA Demand Fulfill, JDA S&OP, i2 Supply Chain Planner, Oracle SCM
  • Experience working with analytical tools like R will be a plus

o9 Solutions is an equal opportunity employer 

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