Delivery Manager - USA

 
Who is o9 Solutions?

We help enterprises to digitally transform their supply chain with a cloud-based platform that connects the supply chain end-to-end. We do this with the latest available technologies like AI/ML and NLP. Our HQ is here in Dallas and we have offices in Amsterdam, Bangalore, Tokyo, Seoul.The US team is expanding rapidly and we look forward to having you on board and support our growing organization! 

Your mission 

Create and manage an overall project plan including budget, schedule and resources for one or more o9 engagements. Monitor and report progress and changes against the plan. Ensure a successful implementation by motivating and directing a cross-functional project team comprising software vendors, customers, o9 and partners.  Act as primary interface with the client regarding deliverables, changes, and sign-off on status.  

  • Manage all aspects of the project including budget, timeline, and scope
  • Proactively communicate any changes to the budget, timeline and scope
  • Creates and execute project plan
  • Revises project plan as appropriate to meet changing needs and requirements
  • Identifies project resource requirements
  • Provide regular project communication and status reporting
  • Manages day-to-day operational aspects of a project including on-boarding, roll-off, compliance with all policies and procedure, security, travel expenses
  • Review invoices and ensure they are accurate and paid in a timely manner
  • Establishes strong relationship with the customer across all departments
  • Manage scope and make trade-off recommendations between scope, timeline and budget
  • Ensure the right focus and balance between tactical and strategic objectives of the project
  • Track deliverables and ensure sign-off from all agreed upon stakeholders
  • Document, monitor and mitigate risk related to all aspects of the project including scope, timelines, user acceptance, user adoption and business value
  • Work closely with the entire program team (customer, vendor, partner and o9) to create, monitor and resolve project and people issues
  • Manage project quality and assist with periodic project quality reviews
  • Work towards enhancing customer’s perception of value that o9 brings to the table
  • Explore new business opportunities and develop them in close partnership with o9 Client Manager
  • Manage project escalations in a timely and effective manner
  • Generates Statements of Work and customer proposal documents for any incremental work
  • Conducts performance reviews and provide guidance, feedback, coaching, mentoring and developmental experiences to junior members of the team
  • Assesses project performance and document lessons learned to increase institutional knowledge.
  • Ensures project team adheres to o9 methodologies and quality standards

What we ask

  • Great work ethics, eager to learn
  • Strong initiative - you don’t have to know everything, study the context/problem first and if you cannot find the solution reach out for help
  • Low on ego, high on interest to contribute to the benefit of your peers (we are including the customer team here as well)
  • No 9-5 mentality (we work with Europe and Asia (India, Japan, Korea)
  • A patient listener with the ability to clearly articulate your viewpoint to all levels of our customer
  • Strong ability to lead by example and demonstrate proficiency in both product and domain

What is required by the Position

  • Knowledge of the planning process in the Retail industry
  • Experience with enterprise application deployment (e.g.  SAS, Oracle, SAP, JDA)
  • Strong presentation, negotiation and communication skills
  • 10+ years of professional experience
  • 3+ years of Project Management experience
  • Four year college degree
  • Masters Preferred

What you get

  • Unlimited holidays 
  • Laptop
  • Extended possibilities to travel
  • Exposure to the biggest brands in the world
  • #Beerfridays or #Winefridays
  • A flat organization with a very strong entrepreneurial culture (and no corporate politics)
  • A great team to support you and that you can support
  • Possibility to really make a difference in a scale-up environment

 

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