About the position
This role is responsible for developing, coordinating and delivering quality, targeted content about the o9 platform to all its consumers. The person will work closely with a cross functional team that involves education architects, product managers, consultants and project managers.
Applicants would need to be passionate about their work, hands-on with design and documentation, thrive in an agile environment, be a team player and be ready to take up challenging problems.
Responsibilities
· 3+ years of relevant work experience in designing responsive content
· Organizes, creates, and maintains product and developer documentation to help our customers use our products.
· Experience in working with a cross functional product development team, project teams, consultants, partners, product managers and QA
· Own the end to end product documentation and upkeep of the content in an agile environment
Requirements
· Demonstrable track record of designing and delivering clear, concise, and complete product technical documentation
· Excellent writing skills including precise use of language for clear explanations and instructions
· Excellent attention to detail and drive for completeness in all content created
· Strong collaboration skills and experience in working with product and software development teams
· Strong interpersonal and verbal communication skills
· Ability to create dynamic content and host it (wiki like)
· New age documentation through the use of videos, walk-through content etc
· Independently follow designs and standards to develop and deliver conceptual, how-to, and API reference docs
· Experience in blogging or creating websites
· Ability to thrive in a fast-paced, ever-changing environment
Desirable
· Experience in enterprise software
· Exposure to AI / Big data / Analytics
· Ability to write example code in at least one of the following programming languages: JavaScript, Ruby, PHP, Java, C#, Python, C++, or Go is a plus
Industry
· Computer Software
Employment Type
· Full-time
Job Functions
· Documentation
· Software Product
· Education / Training