Technical Writer

About the position

This role is responsible for developing, coordinating and delivering quality, targeted content about the o9 platform to all its consumers. The person will work closely with a cross functional team that involves education architects, product managers, consultants and project managers.

Applicants would need to be passionate about their work, hands-on with design and documentation, thrive in an agile environment, be a team player and be ready to take up challenging problems.

Responsibilities
·       3+ years of relevant work experience in designing responsive content
·       Organizes, creates, and maintains product and developer documentation to help our customers use our products.
·       Experience in working with a cross functional product development team, project teams, consultants, partners, product managers and QA
·       Own the end to end product documentation and upkeep of the content in an agile environment
 
Requirements
·       Demonstrable track record of designing and delivering clear, concise, and complete product technical documentation 
·       Excellent writing skills including precise use of language for clear explanations and instructions
·       Excellent attention to detail and drive for completeness in all content created
·       Strong collaboration skills and experience in working with product and software development teams
·       Strong interpersonal and verbal communication skills
·       Ability to create dynamic content and host it (wiki like)
·       New age documentation through the use of videos, walk-through content etc
·       Independently follow designs and standards to develop and deliver conceptual, how-to, and API reference docs
·       Experience in blogging or creating websites
·       Ability to thrive in a fast-paced, ever-changing environment
 
Desirable
·       Experience in enterprise software
·       Exposure to AI / Big data / Analytics
·       Ability to write example code in at least one of the following programming languages: JavaScript, Ruby, PHP, Java, C#, Python, C++, or Go is a plus
 
Industry
·       Computer Software
 
Employment Type
·       Full-time

Job Functions
·       Documentation
·       Software Product
·       Education / Training

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