Functional (Delivery Manager/Sr Delivery Manager)
We at o9 Solutions...
We help enterprises to digitally transform their supply chain with a cloud-based platform that connects the supply chain end-to-end. We do this with the latest available technologies like AI/ML and NLP. Headquartered in Dallas, we have offices in Europe, Japan, Korea and one here, in Bangalore. In the past 18 months, we expanded our value-adding activities to amongst others Google, Nike, Walmart and Starbucks. The US/EMEA/India team is expanding rapidly and we look forward to having you on board and support our growing organization!
You will:
- Participate in the complete lifecycle of projects from inception to deployment to value delivery and get exposure to customers spanning industry verticals like FMCG, Consumer goods, Retail etc.
- If involved during sales cycle, develop an estimate of effort, time, resources required, and platform sizing needs to help build the SOW
- Create a detailed project plan and align the stakeholders at customer and o9’s end on the jointly developed project plan, milestones, timelines
- Ensure the team can work together to accomplish the deliverables and try to mitigate any risks/communicate any deviations from the plan
- Work with o9 product team to provide suitable resolutions for bugs and enhancement found during project design to deployment stage
- Provide necessary knowledge transition and documentation, while handing over project to Support services post go-live
- Continually engage with the customers to manage priorities and expectations, identify new opportunities
- Provide thought leadership in terms of designs and best practices to the customer and the team
- Ensure timely and periodic communication with regards to the progress and anticipated concerns to the client
- In addition to meeting the accepted SLAs, also facilitate improvement and upside (expansion) opportunities post delivery
- SW tools used primarily: o9’s planning platform, R, SSIS, SQL, Excel.
What is required by the position?
- Ability to work with and as a true team
- Structured and organized in working style
- Planning practitioner’s knowledge
- Extreme focus on customer value realization
- Prior experience with planning implementations like Manugistics, SAP APO, SAP IBP, JDA Demand Fulfill, JDA S&OP, i2 Supply Chain Planner, Oracle SCM
- Experience working with analytical tools like R will be a plus
What you get:
- Flexible working schedule
- Possibility to travel and work with clients
- Exposure to the biggest brands in the world
- A flat organization with a very strong entrepreneurial culture
- A great team to support you and that you can support
- Great people and unlimited fun at work
- Possibility to really make a difference in a scale-up environment
- Beer Fridays
o9 is an equal opportunity employer