Customer Contact Associate

POSITION: Customer Contact Associate 

ABOUT THE COMPANY : Our client offers a wide range of personal banking services including mortgages, credit cards, loans and insurance. 


JOB SUMMARY: 
As a Customer Contact Associate, you will:
  • Act as a first line of contact and trusted consultant to our customers
  • Understand our customers' needs and recommend the right products and services to meet them
  • Use critical thinking to remain solution-focused and recognize the big picture
  • Identify opportunities to help our customers and grow our business
  • Embark on a career journey that will allow you to build incredible foundational knowledge, skills and experiences
  • Work with us to grow your career with a wide range of opportunities
    
 
QUALIFICATIONS: 
To help our customers experience efficient and incredible interactions, you’ll need:

  • A passion for customer service
  • A positive, enthusiastic attitude, with strong people skills
  • Fluency in both English and French
  • The ability to multi-task, with above-average technical skills.

Employee Status:
Regular

Travel:
No

Job Level:
Customer Facing - Individual Contributor

Are you open to sponsorship?
No

Is there a possibility to work remote?
No

Is there equity?
No

Are there flexible work hours?
No
Does this position have direct reports?
No


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