POSITION: Customer Contact Associate
ABOUT THE COMPANY : Our client offers a wide range of personal banking services including mortgages, credit cards, loans and insurance.
JOB SUMMARY:
As a Customer Contact Associate, you will:
- Act as a first line of contact and trusted consultant to our customers
- Understand our customers' needs and recommend the right products and services to meet them
- Use critical thinking to remain solution-focused and recognize the big picture
- Identify opportunities to help our customers and grow our business
- Embark on a career journey that will allow you to build incredible foundational knowledge, skills and experiences
- Work with us to grow your career with a wide range of opportunities
QUALIFICATIONS:
To help our customers experience efficient and incredible interactions, you’ll need:
- A passion for customer service
- A positive, enthusiastic attitude, with strong people skills
- Fluency in both English and French
- The ability to multi-task, with above-average technical skills.
Employee Status:
Regular
Travel:
No
Job Level:
Customer Facing - Individual Contributor
Are you open to sponsorship?
No
Is there a possibility to work remote?
No
Is there equity?
No
Are there flexible work hours?
No
Does this position have direct reports?
No