Manager – Inpatient, MedSurg Telemetry

About the company: 
Our client is working in health care industry. But they believe in health care is not an industry but a cause. 

Responsibilities: 
  • Provides day-to-day leadership and management of 24 hour/7 day week department through use of program planning, vision translation, setting/communicating expectations and guiding staff to achieve KP business and inpatient/observation services goals. 
  • Leads the coordination of inpatient and observation services.
  • Oversees the nutritional services and other assigned ancillary departments as necessary. 
  • Manages staffing/scheduling, budget, staff competency, integration with medical staff, ancillary hospital and system departments. 
  •  Assists in developing and maintaining the quality metrics policies for the inpatient/observation unit.
  • Assists with development and maintenance of departmental policies and procedures. Coordinates with ancillary departments to achieve organizational and department goals and metrics.
  •  Develop, Implement and maintain quality program, regulatory and organizational compliance, and patient safety. 
  •  Ensure Press Ganey compliance.
  •  Encourage staff participation in organizational surveys.
  • Responsible for the day to day clinical operations of the inpatient unit to include appropriate staffing based on acuity. 
  • Ongoing Performance Management of staff. Focused attention on staff satisfaction/engagement, recruitment and retention
  •  Responsible for the management of Nutrition Services Department and work in collaboration with the Ambulatory Services Center.
  • Manage to ensure efficient utilization of staff and appropriate placement of patients. 
  •  Work collaboratively with all Ancillary Services departments to ensure quality of technical care and services to inpatients and observation patients.
  •  Assesses and refines financial strategies to meet revenue and expense targets. 
  •  Capture data, monitor and correct it to assure accuracy, e.g. ensure comprehensive capture of services provided by Inpatient/Observation unit. Respond to data in a manner which assures timely and appropriate interventions.
  • Actively participates in leadership forums, working 'one level up' from departmental responsibilities to advance the goals of the division. 
  • Participates in or leads system-wide projects that are designed to achieve division goals.
  •   Implement system-wide strategies at the department level in a timely and effective way, ensuring all staff understand the significance to our overall success. 
  •  Ensure that timely, accurate unit data are available to contribute to the evaluation of division performance; ensure service capture and accurate billing.

Qualifications:

Basic Qualifications:
Experience
  • Minimum three (3) years of management experience of increasing responsibility and accountability.
  • Minimum three (3) years of recent management experience running an inpatient medical surgical unit.
 
Education
  • Bachelors of Science degree in nursing.

License, Certification, Registration 
  • Washington State RN license by date of hire/transfer.
  
Additional Requirements:
  • Experience in financial management/budget, team development/engagement and performance management.
  • Working knowledge of patients’ satisfaction (Press Ganey) surveys.
  •  Understanding of regulatory compliance related to patient quality and safety.
 
Preferred Qualifications:
  • Five (5) years of management experience of increasing responsibility and accountability.
  • Healthcare delivery administration experience.
  •  Master's degree in health care or nursing related field or MBA.
  • Working knowledge telemetry patients.

Employee Status:

Regular

Travel:

Yes, 5 % of the Time

Job Level:

Manager with Direct Reports

Job Type:

Standard

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