Manufacturing Operations Manager

ABOUT:
Nexkey is changing the way people experience access to physical spaces. We believe that the future is keyless and access should be more frictionless than it is today.
 
Today, we may use a keycard for the office, keypad for the garage, and various keys for everything else. Nexkey will be the one glue between your digital identity and physical space. For that to happen, we believe smarter access should be available for every type of business, not just the big guys.
 
That’s why Nexkey created the most affordable, effortless, and compatible access control platform in the industry.
 
Over 5,000 users joined the Nexkey Platform in the first six months since it was introduced to the world. The company continues to experience explosive growth in users and customers.  It’s a great problem to have, but it takes critical talent to build and scale a successful startup.  We’re a company backed by leading VCs, including Upfront Ventures and K9 Ventures, with a mission to revolutionize digital identity software and hardware globally, so we need game-changers that are up for that challenge.  
 
OVERVIEW:
Nexkey is seeking a Manufacturing Operations Manager to add to its Hardware team. 

Bringing products into manufacturing that still need those 10% of refinement is what excites you. In your role at Nexkey you’ll do exactly that. You’ll then scale our manufacturing into the thousands, working directly with the contract manufacturers, and move it from the US overseas to lower costs. Understanding and making sure that the right testing fixtures need to be in place to guarantee the highest quality is obvious to you. Coordinating the supply chain as part of the process is something you’re comfortable with and enjoy. 

This position will report to the Head of Hardware, and the position is located in San Mateo, CA.  This is not a remote working opportunity.

Responsibilities:
  • Lead the process to select a CM partner for manufacturing of existing and future products. 
  • Coordinate with R&D team to transfer product development knowledge to manufacturing through process development and improvement
  • Ensure DFM input is incorporated at appropriate points in the product development cycle 
  • Ensure our CM partners are prepared to support all prototype builds with appropriate equipment, people, and materials through full release to production 
  • Hold CM partners accountable for managing Tier 2 and 3 suppliers to the agreed upon terms and conditions, including cost reduction goals 
  • Create and refine quality standard for assembled product
  • Develop professional and sustainable packaging for product
  • Improve manufacturing operations processes and actively increase efficiency, reduce cost and increase manufacturing yields.
  • Drive the evaluation and enhancement of the product qualification process with the goal of releasing zero design defects to production.
  • Debug complex system level problems, drive root cause analysis and create corrective action plans.
  • Lead and manage ongoing business relationships and facilitate open communication between our CMs and the Nexkey team 
 
Qualifications: 
  • BS degree in Engineering or equivalent.
  • Minimum 5+ years of experience in NPI or Manufacturing Engineering.
  • Proven and successful track record with multiple new product introduction projects.
  • Excellent written and verbal skills; ability to explain the complex in a simple manner. 
  • Previous experience working on a product with hardware + software component
  • Willingness to work in San Mateo and travel up to 50%
  • Speaking Mandarin is a plus
 
THE TEAM:
 
Nexkey is a smart, dedicated, and agile team. Most of the time you’ll see everyone with all-hands on deck working on the next big feature, or huddled in a conference room discussing opportunities to redesign processes that improve our customer loyalty and experience. We are obsessed with our products, and passionate about changing the digital identity industry.  We are a team that likes to have fun together, whether it’s in-office events or grabbing lunch or Happy Hour drinks in one of the many amazing spots around downtown San Mateo. 
 
We are looking for people that promote and set the example for what it means to be a team player, and communicate with everyone in a way that promotes trust and respect across the board. You will have an opportunity to make a huge impact right away, and help create an inspiring and engaging culture for the company. If these values coincide with what you’re seeking, then we would love to hear from you.
 
Equal Opportunity Employer Clause:
 
We value a diverse workplace. Nexkey is an Equal Opportunity Employer. Your age, race, gender, sexual orientation, religion, disability, or any other applicable legally-protected characteristics make no difference to us. If you are smart, good at what you do, and want to work hard to build innovative software and products that will revolutionize the digital identity and access control industry then come as you are!
 
Unsolicited Resumes:  
 
Nexkey will not pay a fee to any employment, staffing agency or third party for the referral of candidates for this, or any, open position unless the agency or third party has signed a formal agreement by an authorized member of the Human Resources department, or the CEO.  Unsolicited resumes from said agencies or third parties of any kind will become the property of Nexkey and will be considered gratuitous, no-fee referrals.


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