Branch Group Manager (Okanogan County)

  • $55,660.80/year
  • Full Time (40 hours per week) 
    Full benefit package: medical, dental, vision, life, sick leave, vacation leave, retirement through State of Washington 

    Closing Date
    April 18, 2019 - 4:00 p.m. 

    Position is responsible for the successful operation of five to six branch libraries in Okanogan County. Specific library branches to be determined upon selection of candidate. Provides managerial and supervisory support to ensure effective and efficient delivery of library materials and services. Directly supervises branch librarians and staff.  Works consistently within NCRL standards and policy directives and all applicable laws. Supports the library's mission of "Connecting the people of North Central Washington to vital resources and opportunities that foster individual growth and strengthen communities". 

    Duties and Responsibilities include the following. Other duties may be assigned. 
    Staff Hiring, Development, and Supervision 
    • Hires and determines the assignments and schedules of library staff. 
    • Trains branch staff on NCRL's Integrated Library System, weeding, collection management, and customer service. 
    • Manages three-year training plans for library staff, ensuring staff development aligns with organizational goals. 
    • Supervises assigned employees in a manner conducive to high morale, productivity and positive public service. 
    • Examines staff work for quality and for conformance to policies and procedures. 
    • Provides effective leadership that motivates library staff. 
    • Works with Human Resources to foster a positive work environment and take corrective action when necessary 

    Policy Clarification and Implementation 
    • Interprets library policies and procedures for staff and the public. 
    • Ensures library staff understand policies related to their work and are able to implement them effectively. 
    • Responds to patron questions or concerns and resolves problems as they arise. 

    Programming Support 
    • Supervises programming plans in branches to ensure library initiatives are being implemented in a targeted and balanced way. 
    • Provides support to branches to maximize the benefit and ease the burden of programming. 
    • Monitors programming statistics to ensure programs are effective and community needs are being met. 
    • Prepares reports as required indicating current progress and anticipating future needs. 

    Community Engagement 
    • Works to understand and be responsive to local community needs and desires.  
    • Together with branch librarians, acts as a liaison to local government agencies, community organizations, local schools, and Friends of the Library groups. 
    • Together with branch librarians, partners with community groups to meet shared needs and objectives. 
    • Initiates, develops and maintains positive relations with appropriate library personnel and community members. 
    • Presents to community groups as an ambassador for the library. 

    Internal Duties 
    • Serves as a liaison between department heads and branch staff. 
    • Serves on committees, and stays up-to-date with all library goals and initiatives related to branch services. 
    • Collaborates with department heads to ensure strategic goals can be implemented in the branches in intelligent and impactful ways. 
    • Handles site-specific issues and implements system-wide programs and initiatives. 
    • Interprets circulation policies and participates with other supervisors in the development and implementation of new procedures. 
    • Signs and verifies timesheets. 
    • Monitors the handling of cash and receipts. 
    • Ensures work responsibilities are covered when absent. 

    Emergency Situations 
    • Must be able to handle emergency situations with employees or patrons and contact the appropriate authorities if necessary. 
    • Must be able to take initiative in problem solving in the course of carrying out duties and responsibilities. 

    • Promotes and models courteous, respectful, and timely communication in all situations. 
    • Pursues transparency and openness whenever appropriate. 
    • Gives and welcomes constructive, respectful feedback while building a positive team spirit. 
    • Writes and speaks clearly, courteously, and effectively. 
    • Listens actively and well. 

    Professional Development 
    • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies. 
    • Cultivates skills in collaboration and leadership and effective project management. 
    • Stays abreast of library policies and procedures. 
    An essential function of this position is consistent and punctual attendance. 

     Required Skills 
    • Bachelor's Degree from a four-year college or university
    • In lieu of a degree will consider a combination of related education, training and experience
    • Exemplary communication skills
    • Ability to analyze problems and recommend solutions
    • Ability to handle emergency situations and contact appropriate authorities if necessary
    • Ability to present to public groups while representing North Central Regional Library
    • Ability to take initiative in problem solving in the course of carrying out the duties and responsibilities of the position
    • Able to handle multiple tasks and be detail oriented

     Preferred Skills 
    • Fluent in English and Spanish
    This position may have unsupervised access to children, vulnerable adults, and vulnerable persons. 
    Physical Demands 
     While performing the duties of this job, the employee is frequently required to stand; walk, sit; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.  The employee is occasionally required to climb or balance on a stool.  The employee must occasionally lift and/or move 10-25 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus. 
    The noise level in the work environment is usually moderate. 

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