Insurance Customer Service - Bilingual (DO)

  • $37,500.00/year
  • About Griffin Owens Insurance Group

    We are a fast-paced company looking for reliable, hardworking, and personable people to join our team! We are searching for enthusiastic, career-minded individuals. You must be a self-starter with a goal-oriented mindset who is a great team player.

    Job Description
    We are expanding and have an opening for top performing Bi-lingual Customer Service Representative that will ultimately serve as an Account Manager to join our award-winning team.

    With our insurance agency’s extensive customer care work, and our amazing products and services, we are excited with the opportunity to maintain our momentum and continue to gain market share with the next team player!

    Benefits
    We offer Health Insurance, Dental, STD, Life Insurance, and a 401K Plan!!

    Responsibilities
    • Immediately greet all customers, entering the office, in a friendly and helpful manner.
    • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
    • Process customer policy change requests.
    • Take premium payments from customers.
    • Respond to all service inquiries and requests within a specified timeframe.
    • Provide customers with additional information about new products and services.

    Requirements
    • Must be Bilingual
    • Possess an upbeat, positive and enthusiastic attitude.
    • Proficiency to multi-task, follow-thru and follow-up.
    • Follow through and exceed current and prospective client expectations.
    • Strong communication skills, both oral and written.
    • Previous work experience in sales, marketing, promotions or telemarketing.
    • A Property & Casualty license is preferred but will train good individual.

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