About Keats Insurance Agencies
We are a premier agency specializing in Home, Life, and Auto insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team.
Job Description
We're searching for only the best to join our team at our new state of the art location. We are an award winning team and our company is rapidly growing! Our Commercial Lines Customer Service Representative will be responsible for providing exceptional customer service to our current clients and prospects when they call in for assistance.
Responsibilities
- Provides on-going support to our commercial department business insurance clients as needed.
- Responds to all inquiries, cancellation requests within a specified time frame.
- Follow up with customers to assure satisfaction, respond to queries, and solve or refer problems.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Requirements
- Currently possess a Property & Casualty insurance license.
- Proficiency to multi-task, follow-thru and follow-up.
- Be a great self-starter and work with a sense of urgency.
- Strong communication skills, both oral and written.
- Previous work experience in sales, marketing, promotions or telemarketing.
- Works well with other employees and is a team player with a positive attitude.
- Adhering to strict FCC rules, please don’t apply if you have any charges related to theft, violence, drugs within the past seven years or ANY past convictions concerning violation of the FCC rules.
Benefits
Health benefits and 401K Plan