Personal Lines Insurance Representative (JK)

About Keats Insurance Agencies
We are a premier agency specializing in Home, Life, and Auto insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team.

Job Description
We're hiring for our new state of the art location.  Our Personal Lines Customer Service Representative position involves answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates.

Responsibilities
  • Responds to all inquiries, cancellation requests, and sales requests within a specified time frame.
  • Presents and explains insurance policy options based upon prospective client needs and their personal goals.
  • Treat each customer contact as a cross and up-sell opportunity.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Requirements
  • Currently possess a Property & Casualty insurance license.
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Confident, self-starter who works well independently.
  • Follow through and exceed current and prospective client expectations.
  • Strong communication and negotiation skills.
  • Knowledge of sales and marketing principles and strategies.
  • Adhering to strict FCC rules, please don’t apply if you have any charges related to theft, violence, drugs within the past seven years or ANY past convictions concerning violation of the FCC rules.

Benefits
Health Insurance and 401K Plan

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