Receptionist - Bi-Lingual (DO)

About Griffin Owens Insurance Group
We are a fast-paced company looking for reliable, hardworking, and personable people to join our team! We are searching for enthusiastic, career-minded individuals. You must be a self-starter with a goal-oriented mindset who is a great team player.

Job Description
The Receptionist role is focused on supporting our team, clients and prospects.  Provide great customer service to internal and external customers.  Answer multiple phone lines, provide support by receiving and processing insurance payments. Adept with technology, draft letters & reports, and other additional duties as directed by the owners and associates.

Benefits
We offer Health Insurance, Life Insurance, Dental, STD, and a 401K Plan!

Responsibilities
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Be outstanding at relationship building.
  • Listen to customers’ questions and concerns and provide answers or responses.
  • Process insurance policy applications, endorsements changes and cancellations efficiently, according to workflow procedures.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Requirements
  • Team Player who is experienced people skills like empathy and persuasion
  • Excellent oral and written communication skills
  • Self-starter with great time management skills
  • Detail oriented and organized 
  • Adaptable to a fast-paced environment
  • High school diploma; college degree preferred
  • Must be Bilingual.

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