About Matthew Boudreau Agency
We are a fast-paced agency looking for a reliable, hardworking, and personable employee to join our great team. We are looking for enthusiastic, career-minded individuals to become a successful member of our firm.
Job Description
Our Bilingual Customer Service Representative position will involve answering multiple phone lines, providing great customer service, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates.
Great career path. A Property & Casualty license is a plus!
Responsibilities
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Answer incoming phone calls in a helpful manner.
- Provide exceptional customer service.
Requirements
- Must be Bilingual.
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Follow through and exceed current and prospective client expectations.
- Problem-Solving Capabilities.
- Works well with other employees and is a team player with a positive attitude.
- Strong communication skills, both oral and written.
- Previous work experience in sales, marketing, promotions or telemarketing.