Commercial Customer Service (BR)

  • $50,000.00/year
  • About SIG Insurance Agencies

    We are a fast-paced agency looking for reliable, hardworking, and personable people to join our award-winning team. We are looking for enthusiastic, career-minded individuals to become part of our successful team.

    Job Description
    • We are looking for motivated, disciplined, and driven individuals to join our team!
    • This role will give you the opportunity to work independently and in a fast-paced, dynamic team environment.
    • You will work with teammates, customers, prospects, and carrier partners to perform customer service duties and assist advisers in account management and business transactions.
    • The ideal candidate will take initiative on activities that will assist advisors in account retention and will be able to carry out work projects to completion with minimal guidance.

    Responsibilities
    • Day to day account management of assigned client accounts.
    • Correspond and maintain contact with advisers regarding new and renewal business.
    • Review applications and endorsements and policies.
    • Establish and build relationships with customers and carriers via phone and email.
    • Download, maintain and update files in the account management system.
    • Perform quality control on all new business and document in the account management system.
    • Prepare and maintain reports as required by management.
    • Perform other duties as assigned.

    Requirements
    • Detailed-oriented.
    • Excellent interpersonal and relationship building abilities.
    • Strong oral and written communication skills.
    • Ability and desire to work in a company with a strong corporate culture and varied personalities.
    • Previous experience working for Independent Agencies
    • 3 years of experience in customer service within the insurance industry.
    • Experience with AMS 360 a plus
    • Property & Casualty licensed required
    • High school diploma or equivalent required. Associate or Bachelor’s degree preferred.

    Benefits
    We provide Medical, Dental, Voluntary Vision and Voluntary LTD plus company paid STD and life insurance!

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