Customer Service (MG)

About Griffin Insurance Agency, Inc.
We are a fast-paced company searching for reliable, hardworking, and personable people to join our company.  We are searching for enthusiastic, career-minded individuals to become part of our successful team. You must be a self-starter with a goal-oriented mindset who is a great team player!  

Job Description
We are expanding and have an opening for top performing Bi-lingual Customer Service Representative to join our award winning team. With our insurance agency’s extensive customer care work, and our amazing products and services, we are excited with the opportunity to maintain our momentum and continue to gain market share with the next team player!

Responsibilities
  • Be outstanding at relationship building.
  • Respond to all service inquiries and sales requests within a specified time frame.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  • Presents and explains insurance policy options based upon prospective client needs and their personal goals.
  • Provide customers with additional information about new products and services.

Requirements
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Follow through and exceed current and prospective client expectations.
  • Bilingual, fluent in both English and Spanish is beneficial.
  • Strong communication skills, both oral and written.
  • Previous work experience in sales, marketing, promotions or telemarketing.
  • Current possess a P&C license or willing to study and pass licensing exam for a Property & Casualty insurance license.

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