Head of Customer Experience
Customer Experience
San Francisco, CA, United States
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Do you have experience managing a team of remote people? On day one you'll have 5 people on your team, all of whom are remote. We'd ideally like to find someone who has previous experience building and leading a highly-engaged remote team.
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Because our team of Customer Experience Specialists is remote, we are open to having this management role be remote or be local in our San Francisco office. What city are you located in?
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What most interests you about this position?
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Summarize your current situation and your career objectives at this time.
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What does exceptional customer service look like to you? Which companies have impressed you with their customer service? Why?
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Do you have experience supervising and managing a team of people? What is your management style?
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What were your three most recent jobs? For each, please provide your job title, your beginning and ending dates, and your reason for leaving.
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What are your compensation expectations for this role? This will not affect how we determine compensation, but we want to make sure it's within the range we will be considering. At Mystery Science we have a standardized compensation structure so everyone in the same role at the same level receives the same total compensation.
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