Receptionist

English Testing Canada (ETC) is a busy English language education and testing centre that emphasizes excellent customer service. We are looking for a Receptionist for a full-time position (Monday-Friday 9am-6pm).

The ideal candidate will have:

  • Excellent English language skills (written and spoken). 
  • Detail-oriented skills and accurate data entry.
  • Computer and program savvy (Excel, Word, Google Drive, etc).
  • The ability to communicate well and work efficiently within a team.
  • Understands and can consistently provide good customer service.
  • The ability to work effectively in high-pressure situations.
  • A friendly and progressive attitude with strong cross-cultural communication skills.
  • An understanding of client confidentiality and document security.

Duties include:
  • Answering and screening phones and email
  • Greeting, welcoming, and directing visitors to the office, notifying personnel of visitor arrival
  • Maintaining a safe, welcoming, and clean reception area by complying with office procedures
  • Sorting and distributing incoming and outgoing mail
  • Maintaining office security by following safety procedures and controlling access via the reception desk
  • Entering data into online databases
  • Other duties as required

Required skills include excellent customer service, use of Excel, Word, and general computer competence.

To apply, please submit a cover letter and resume. Only selected applicants will be contacted. No phone calls or visits, please.

English Testing Canada welcomes applications from people with disabilities. If you require any accommodations to fully participate in the application process, please let us know.

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