Business Analyst

Position Overview
The Business Analyst resource is responsible for maintaining and aiding operation processes. He/she works with development teams to execute client projects as well as new products and features. The ideal candidate will be a general problem solver who is excited about investigations. A Business Analyst will need to multi-task and possess the flexibility to work in a dynamic, fast-paced environment with rapid technology changes and complex customer demands. This position requires a great capacity to take initiative and the ability for self-learning to become an expert in data workflow integration into the MSIGHTS platform and its different modules.
 
Responsibilities
  • Develop, operate and provide maintenance on tools to access/download data from different sources.
  • Develop a complete understanding of all different data sources that feed the MSIGHTS platform.
  • Proactively work with technology to ensure a successful process of data operations.
  • Develop internal work plans for continuous improvement to outline the critical success factors and metrics.
  • Perform ad hoc data analysis, research and QA as required to ensure data integrity and resolve existing or potential data issues.
  • Identify value-added processes and areas of improvement based on client feedback and translate those into actionable steps for development and implementation
 
Qualifications
  • Exceptional ability to go through our internal training sessions and learn the MSIGHTS Platform from a user and marketer’s perspective.
  • Strong communications skills, both written and verbal, and the ability to work well with an internal team.
  • Must be detail oriented, committed to quality, and client focused, all while being flexible and entrepreneurial in a fast-paced international work environment.
  • Exceptional project management, analytical and problem-solving skills, and experience applying these skills to resolve application design considerations and client business issues.
  • A strong working knowledge of MS Office (Excel, Word, and PowerPoint) is essential. An ability to quickly learn software programs is a major plus.
  • Bachelor’s Degree or equivalent.

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