Client Engagement Internship

Position Overview
  • Working with the Client Engagement team, this individual will gain experience with problem-solving, marketing technology, data QA and management
  • Functions may include creating training documents, learning the MSIGHTS business model, aiding in marketing operations, and monitoring of day-to-day MSIGHTS Platform and ad hoc data report QA
  • As part of the MSIGHTS' Client Engagement team, this position requires a great capacity to take initiative, an ability to consistently deliver above expectation, a passion for continuous improvement, and a willingness to work hard.
Responsibilities
  • Perform ad hoc data analysis, research and QA as required to ensure data integrity and resolve existing or potential data issues.
  • Edit, coordinate, and implement marketing and sales tactics within the MSIGHTS Platform.
  • Monitor, edit, and upload marketing campaign details.
  • Assist CE team with client reporting: creating visuals within the MSIGHTS Platform, Analyzing incorrect reporting, and other CE requests.
  • Maintain documentation on marketing tactics, reporting data logic, new developments in the Platform and user accounts.
  • MSIGHTS Board and Widget results monitoring, notes and maintenance
Qualifications
  • Must be a self-starter and willing to take the initiative to learn how our application is designed and used by our clients. Must be able to think like a client system user.
  • Strong communications skills, both written and verbal, and the ability to work well with internal teams.
  • Must have a strong working knowledge of Excel.
  • Exceptional project management, analytical and problem solving skills, and experience applying these skills to resolve client business issues.
  • The ability to quickly learn software programs is a major plus.
  • Must be detail oriented, committed to quality, all while being flexible in a fast-paced international work environment.

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