Senior Consultant

WHO WE ARE: 
Monetate is built on the principle that all people are different and that a customer-centric perspective will outperform a “one-size-fits-all” approach. Our SaaS platform uses machine learning/artificial intelligence to enable world-class brands to deliver relevant, personalised experiences to all of their customers across all of their channels (web, mobile, in-store, etc.), in real-time, and at scale - we served more than two billion personalised experiences over Cyber weekend alone. 

OUR TEAM & CULTURE: 
We’re relentlessly customer focused: Everything we do, we do to make things better for our customers. We innovate and continuously improve. Better products. Better service. More Value. Repeat
We’re here to win: We lead in a market that never stops moving. We have the courage to commit, to make tough decisions and when we need to, we turn on a dime.
We love this stuff: We hire smart, fun, talented people who want to make a difference. We’re  building the world’s most amazing team of personalisation zealots.
We’ve got each others backs: We value candour, appreciate diversity and insist on respect. We’re here for each other. Every day. We win as a team with a shared spirit of optimism. 
We’re owners and we act like it: We take initiative, act with urgency and are accountable for results. We’re all engaged 
Integrity is non-negotiable: Our customers, suppliers, partners, stakeholders, communities and competitors can all trust us to do the right thing. No BS. No exceptions
 

WHAT YOU'LL DO AS A SENIOR CONSULTANT:
  • Advise and build executive relationships with Fortune 500 clients, helping them develop cutting-edge e-commerce and digital marketing programs.
  • Influence corporate strategy, client team structure / governance, and customer experience both online and in-store.
  • Collaborate with our Customer Success, Strategy and Support teams to provide the best possible service to our clients.
  • Synthesise and deliver actionable and insightful data-based analysis on clients’ largest opportunities to deploy Monetate’s platform to drive business impact.
  • Develop and maintain tactical plans for experiences to support larger strategic plans.
  • Distil key business insights from complex problems and explain in an advantageous way to executive leadership
  • Advise on experience design and set up and help to troubleshoot issues
  • Assist clients with interpreting analytical results within the platform
  • Manage internal stakeholders and external client expectations on projects and timelines
  • Prepare quarterly business reviews
  • Document and record all completed project work
  • Office based role but with 50-70% travel  
 
WHAT WE’RE LOOKING FOR IN A SENIOR CONSULTANT:
  • Strong executive presence and business maturity
  • Demonstrated excellence in effectively managing multiple projects / priorities
  • Excellent presentation packaging and delivery skills, with resonance towards executive-level decision makers.
  • Ability to develop and deliver program recommendations with Enterprise SaaS clients.
  • Knowledge and familiarity with optimisation and targeting techniques commonly employed by marketers.
  • Familiarity with digital marketing analytics tools (GA, Sitecatalyst, Coremetrics, etc), customer experience, relationship marketing mobile and omni-channel programs are a plus.
  • The ability to think analytically
  • The ability to translate high-level, strategic program plans and develop into specific business tactics
  • A tenacious and outcomes-driven self-starter
  • Passion for retail e-commerce, marketing, marketing technology, and / or customer / user experience
  • The ability to work under minimal supervision with a wide latitude for independent judgement
  • Experience applying and delivering solutions to technically challenging problems.
  • Excel and slideware skills (PowerPoint, Keynote).
  • Bachelor’s degree
 
 
PERKS: 
  • We pride ourselves on upholding a respectful and supportive environment; if there's something you need to get your work done, well get it for you 
  • We understand that everyone is different. We have flexible hours, no dress code, and you're free to migrate between dedicated desks (standing desks available), private rooms, open lounges with couches to get your work done
  • You'll never go hungry - catered lunches and tons of snacks
  • Free private medical insurance, dental insurance, travel insurance, income protection, etc.

Monetate is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, colour, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability or marital status.

Want to apply later?

Type your email address below to receive a reminder

Apply to Job

ErrorRequired field
ErrorRequired field
ErrorRequired field
Error
Error
insert_drive_file
insert_drive_file
Error