Clinical Support Engineer

At MIM Software, our Clinical Support Engineers (CSE), are trained in medical imaging as well as a variety of our products and their functions. As a CSE, you’ll be at the forefront of our highly-valued customer support. It’s something our customers count on when they call our support line, attend a trade show, or interact with us one-on-one during site installations. We’re looking for intelligent people who can harness their passions to join our team-based, flexible, and dynamic work environment and make us shine.

A GREAT PLACE TO WORK

Be Flexible – We have a relaxed office setting that will allow you to build your own goals and learn at your own pace. If you’re looking for an office that will let you get ahead without anything holding you back, this is the place to be.
Challenge Yourself – Medical imaging is what our company is based on, and we want you to succeed. It’s an extensive learning process and a challenge to constantly stay on top of the latest developments.
Make a Difference – While we don’t always directly converse with patients, we do assist their doctors. The goal of our company is to enhance patient care. This position is vital to teaching the software to doctors, radiologists, physicists, and more so that these users can make a big impact on their patients’ treatment plans.


RESPONSIBILITIES
  • Provide accurate software training for users
  • Support users over the phone, online, or in-person
  • Demonstrate software to potential customers
  • Attend technical conferences
  • Train new employees
  • Receive training in hospital and office environments


QUALIFICATIONS
  • Must have completed a bachelor’s degree from a four-year accredited university
  • Strong interpersonal communication and presentation skills
  • Strong time management and organizational skills
  • Strong analytical skills
  • Aptitude to develop a clinical and anatomical knowledge base
  • Willingness to travel

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