Support Engineer

MikMak is looking for a Support Engineer to join our growing Product & Engineering team. This is a cross functional role working on the Engineering Team, but interfacing frequently with sales and client success.

We use Javascript as our main language at MikMak, with Vue.js powering our front end experiences, and Node.js running our backend & services. We rely on Firebase, Google Cloud and AWS to host and manage most of what we do.

The core MikMak experiences are web applications, and this is a large part of what engineering is working on. This can range from new feature development, product enhancements, bug fixes, or QA testing. These experiences are built using Vue.js, and are tested on many different devices and environments.

To support these experiences - along with the MikMak team - we also build internal applications & services. These might range from dashboards to make life easier for our Client Success team, to an automated email report service for our clients.

MikMak is an exciting, nimble startup that is growing quickly. If you like being part of an early stage team, are excited by ambiguity, and love taking ownership, you could be a great fit for this role!

Responsibilities

  • Providing technical details on client support calls
  • Managing and implementing integration request
  • Solving/triaging reported bugs
  • Developing new core product features.

Who you are
  • Jr - Mid level engineer motivated to gain experience working on an engineering team and writing production software.
  • Experience with Javascript frameworks, packages, build tools, etc
  • Excited to take on ambiguous problems and arrive at clear solutions
  • An extremely strong communicator with experience managing a diverse group of stakeholders

Benefits
  • Salary + Equity
  • Health Insurance
  • Free lunch at least once a week
  • Yearly stipend to take a class that enriches your life outside of work
  • Great NYC office vibes

Who we are
MikMak's mission is to create native commerce experiences for the social video generation. We believe the future of shopping is rooted in social video and we enable brands to connect to the next generation of shoppers, video shoppers.

MikMak's Founder & CEO is Rachel Tipograph, the former Global Director of Digital & Social Media at Gap. Rachel has been recognized as a leading innovator across the globe, including Forbes' “30 under 30 Who Are Changing The World”, Marie Claire's "50 Most Influential Women in America," and Fast Company's "Most Creative People in Business."

MikMak's investors include VaynerMedia, Luminari Capital, SLOW Ventures, UTA Ventures, Brave Ventures, Jeff Zucker and Christina Aguilera.

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