Foreign or Domestic Parts counter associate

Foreign or Domestic Parts counter associate

Wholesale and/or Dealership Experience preferred

Responsibilities and Qualifications:

 What are the responsibilities and qualifications for the role?
  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Notifies all necessary parties when special ordered parts have been received.
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
  • Follows up on back-ordered parts and replenishes assigned inventory daily.
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice.
  • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
  • Ability to multi-task in a fast paced environment
  • Strong computer & phone skills (Internet, MS Outlook)

Job Requirements
Qualified candidates will posses:

• MUST have prior automotive parts sales or dealership experience

• Positive, enthusiastic attitude!

• Valid Drivers license - Pre-Employment Background Check Required.

•  Pre-Employment Drug Screening Required

• Exceptional Customer/Team handling/service skills

• Ability to work flexible schedules

• ADP/CDK experience preferred a plus 
 Must be a Team Player!

Qualified Enthusiastic candidates only

Benefits Include:

• Competitive compensation commensurate with experience, certifications, and CSI 

• Medical Insurance

• Dental Insurance

• Life Insurance

• Company Paid Training

• 401(k) Retirement Plan

• Paid Vacation

• Paid Sick Days

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