Join Our Team and Become the best in the industry.
- Greet customers and assist them with any inquiries they may have
- Ensure that customers receive prompt, courteous, and effective service
- Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
- Drive the sale of technicians' time to meet departments sales forecast
- Consult with customer on applicable service specials.
- Prioritize required services, and be prepared to provide options upon request.
- Document declines for services and ask for follow-up on future service considerations.
- Establish and maintain a close relationship with the customer
- Keep customer informed on completion times, service expenses, and possible changes.
- Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.