Systems Administrator

MGH, a full-service marketing communications agency recognized as one of Ad Age’s 2019 and 2020 Best Places to Work, is looking for a highly motivated Systems Administrator who will be solely responsible for maintaining MGH’s IT infrastructure, including hardware, software, networks, and peripheral devices, and providing day-to-day support of MGH’s end users (75 employees).
 
Put your IT skills to use in a fun marketing agency setting where culture is key – we take it seriously. Not a week passes by that doesn’t offer some level of fun for our MGHers. MGH believes that happy employees do great work. 

What You’ll Do:

Provide full-service implementation, management, and support related to all IT infrastructure, including:
 
  • Servers 
    • Microsoft Servers
    • NAS Data Servers
    • Linux Servers
    • Domain Controllers
    • Back-Ups
 
  • Desktops - Help Desk review
    • PCs
    • Macs
    • Laptops
 
  • Switches 
    • Gigabit Fiber
 
  • ISP & WiFi
    • Management
    • Access points
    • Guest network

  • Phones 
    • Management of VOIP accounts 
 
  •  Software 
    • Management of user accounts 
    • G-Suite/Gmail
    • Microsoft Office
 
  • Passwords 
    • Network security 
    • 2-step verification for users
 
  • Conference Rooms 
    • Audio Visual Management
    • Polycoms
 
  • Office Equipment - Copiers/Printers/Phones/Fax/Postage
 
  • Miscellaneous 
    • General office repairs
    • Assisting with facilities operations
    • Internal office moves
    • New hire processing/set-up
 
Knowledge/Skills/Abilities/Experience:

  • 5+ years of systems administration experience
  • Experience with maintaining servers and networks
  • Advanced hardware/software installation, maintenance and troubleshooting skills
  • Strong technology literacy; stays up to date on trends and emerging technology
  • Excellent communication skills
  • Proactive, problem-solving mindset
  • Track record of meeting deadlines while juggling multiple projects
  • Self-starter, motivated, self-sufficient
  • Able to maintain confidentiality and demonstrate a strong degree of integrity
  • Strong analytical, planning and organizational skills
  • Able to be respectful of and work well with all end users
  • Able to adapt to ever-changing work environment
  • Able to work outside of regular business hours on an as needed basis
  • Able to occasionally lift and move up to 25 pounds
 
Thanks for your interest in MGH, an Equal Opportunity Employer.
 
 

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