Junior Fraud Specialist

Summary/Objective: ​Reporting to the Fraud & Recovery Manager, the Junior KYC/Fraud Analyst assists in managing transaction monitoring alerts and in KYC identity verifications. 

Essential Functions: 
  • Monitors transaction activity on accounts generated by the Company’s fraud prevention systems. 
  • Reviews KYC applications and verifies identities of potential customers. 
  • Escalates KYC applications when required. 
  • Analyses trends, documents and reports fraud cases to supervisor 
  • Help enhance fraud protection programs and provide recommendations. 
  • Processes and disputes chargebacks and returns received from payment processors as required by Company. 

Experience and other requirements: 
  • 0-1 year of experience in banking, payments, compliance or fraud prevention 
  • High self-initiative and strong group leadership abilities 
  • Excellent verbal and written communication skills 
  • Quick, efficient, highly organised and able to get up to speed rapidly 
  • At ease multi-tasking under tight deadlines and working outside of comfort zone 
  • Excited about working in a small but established company with an entrepreneurial spirit 
  • Experience navigating SAAS systems, Microsoft Office Suite and Google 
  • Suite products 
  • Must be able to work on weekends and after-hours.
 
Education:
  • Bachelor's degree or equivalent work experience required. 

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