Account Director

Account Services builds and manages client relationships by presenting strategic insights and innovative solutions that drive tangible results.  Account Services works closely with Production to ensure projects meet and exceed client expectations.

MCD Partners, a member of M&C Saatchi Worldwide, is looking for an Interactive Account Director with strong site development and e-commerce experience. This is a senior-level position on a growing account for a high visibility global brand. We're looking for an experienced Account Director who is comfortable leading a team and working strategically to manage growth and organization across multiple projects under one account. It's a great opportunity to be part of a passionate team producing some very exciting work!

Responsibilities:
  • Operate as a senior client contact, leading strategic and tactical online planning to drive tangible business results
  • Participate in and often lead client presentations
  • Present clients with innovative e-commerce and mobile solutions, making recommendations that push clients to do the right thing for their business goals
  • Act as client advocate internally and as agency's advocate to clients
  • Set realistic client expectations and make every effort to exceed them
  • Work with a talented group of Project Managers in developing Statements-of-Work and proposal documents
  • Work with internal leadership team to manage agency team across disciplines against changing client needs
  • Seek business opportunities through existing client relationships
  • Potentially participate in new business planning and related presentations

Requirements:
  • Bachelor's degree and related field experience (or equivalent work experience)
  • Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors; Collaborating on common goals with client's ecommerce and marketing teams
  • At least 9 years relevant experience, 3-5 of which must be in an interactive agency environment
  • Strong experience leading long term, complex website development projects and a high comfort level with metrics, analytics and measurement
  • Proven knowledge of complex e-commerce solutions and user experience best practices
  • Demonstrated ability in developing and successfully executing plans for interactive projects including an ability to oversee projects from conception to completion
  • Financial services experience a plus, but not required

We appreciate and thank you in advance for your interest in our openings. Qualified candidates will be contacted. No phone calls, emails or faxes please. Direct applicants only, no third-party staffing inquiries please. MCD Partners is an Equal Opportunity Employer.

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