Process Officer

About Maxima
Maxima Europe is looking to hire a Process Officer to join our growing team in Brussels, Belgium. This is a unique opportunity to join a team of specialists for one of the largest and most recognizable brands in the financial sector in Europe.

Function description
Context: Analyses and defines process for Cards Products/functionalities
  • Define and analyse existing business models using process modelling techniques and methods
  • Manage end-to-end process description (AS IS)
  • Reviewing and updating existing processes
  • Process documentation
  • Document management

Language requirements
  • Dutch - Strong written and spoken communication skills
  • French - Strong written and spoken communication skills
  • English - Strong written and spoken communication skills

Education
  • Bachelor or master degree

Nice to Have
  • Certification: A lean or Process certification is a plus
  • BPM - techniques knowledge is a plus

Required experience / knowledge
At least 4-5 years experience in Process/project and in a bank environment. (preference for a card knowledge)

Mandatory
  • Technical writing skills and experience with process modelling techniques and methods
  • Good expertise in MS Office
  • Experience with process modelling tools (Visio, Aris) and the creation of flow charts
  • Good understanding of work flow processes
  • Experience in the card world
  • Knowledge of BNPPF technical tools.

Soft Skills
  • Strong analytical skills
  • Good communicator, diplomatic and customer-oriented
  • Structured approach
  • Able to work independently
  • Accuracy and precision
  • Quality-minded and eye for detail
  • Goal-oriented

Company Benefits
We offer competitive salaries and benefits to our employees such as:

  • Private Health Care
  • Mobile Phone Allowance
  • Pension Scheme
  • Holiday Allowance / Vakantiegeld
  • 24 days PTO

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