Marmoset is seeking a Client Services Project Manager
Marmoset is seeking a Project Manager for our Client Services Team - a special client and project focused group who are part of the greater Creative Team. This full-time position is responsible for the intake, price quoting, client communication and assignation of all potential projects submitted to the Creative Team. Additionally, this role is responsible for client services and management, maintaining existing client relationships and seeking out connections for new business development. This person will manage a high volume of deliverables each day, and should have strong organizational and communication skills. The ideal candidate is someone with 2-4 years of related experience, who can rule systems and processes with an iron fist and also build strong relationships with artists and clients.
Basics: At least 2 years of demonstrated experience in a related role. You’re organized and find joy in building close relationships with clients. Ability to travel, attend a high volume of client meetings, and work with a close-knit team is critical. You are a fanatic about a client’s experience.
Personality: You’re a people person. Highly organized and detail oriented. Self-starter with a contagious “can-do” attitude. You play well with others. You welcome criticism and often seek feedback. Unflappable; able to succeed in a highly creative, fast-paced environment.
Abilities: Excellent communicator, highly organized, fast learner. You see the forest through the trees -- able to focus on the project at hand while also seeing the big picture. Strong, assertive communication. Easily asks for help AND offers help. You have impeccable taste in music. Ability to relate to Marmoset’s wide variety of clients from all backgrounds.
Experience: You have at least 2 years of demonstrated experience in a related role and are well-versed in music industry trends. You have experience working closely with clients and building client loyalty. You’ve worked on a team where your strong attention to detail and highly organized attributes made an impact.
Passion + Purpose: You thrive in community and collaboration. You aspire to make a positive impact in the world. You want to be part of a fun, familial, highly creative environment.
Pay: This is a mid-level role with commensurate compensation.
A Portland, Oregon based creative agency with BIG dreams. Launched in 2010, steadily growing.
It’s more than a creative agency. Marmoset’s core purpose is Be Community -- caring for our people: our staff, our clients, and our entire community.
Familial work environment that’s fun, offers flexibility and cares deeply about what we do.
Marmoset has ranked #6 “Fastest Growing Companies in Oregon,” “100 Best Companies to Work for in Oregon,” and INC Magazine’s 2017 Best Places to Work.
Benefits: Generous paid time off, flexible work environment, one month paid sabbatical after 4 years, medical, vision, dental, matching 401K. HRA for alternative care and orthodontics. Paid parental leave. Paid volunteer days and creative days. Donation matching. Gym & Fitness benefit OR employer-funded FSA, mass transit benefit, bike benefit, technology allowance, live music benefit, cell phone stipend, continuing education assistance, and progressive vibes. Ample profit sharing plan.
Culture: Marmoset fosters a progressive culture and work environment with a high degree of trust, collaboration and level of care that’s hard to find.
Marmoset is a proud Equal Opportunity employer, celebrating a diverse, inclusive community of people, cultures and stories.
Because we’re a growing company, this opportunity has the potential to evolve in a variety of ways and will at times require a high degree of flexibility and juggling, depending on what needs to be done.
Worth knowing: At Marmoset, being aligned on core values is more important than credentials, accolades or experience. People, quality of life and relationships matter most. Period. We’re a close-knit group of people and we work hard to maintain a positive, healthy, rewarding and even fun culture. Here’s Marmoset’s purpose and core values, as defined by our staff:
Purpose: Be community
- We are team players.
- We are buoyant and committed.
- We respect and embrace our differences.
- We listen, learn and grow.
- We have fire in the belly.
We work to keep these core values and purpose ever-present in all that we do and we let them be a filter we use to make decisions and help us do better work.
Marmoset provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Marmoset complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please submit a 1 page resume, a 1-2 page letter of interest and at least 3 references - all in PDF format.
In your letter of interest, feel free to elaborate on your experience and your story so we can get to know you better. Tell us about your personality. How would others describe you? What is your superpower? What is your kryptonite? Do you keep up with pop culture? Tell us about your impeccable taste in music. Are you a film nerd? Give us an example of a time you went above and beyond for a client and what your motivation was for that. Most importantly, how do you see yourself making an impact at Marmoset?
Additionally, in your letter of interest, please be sure to include a statement of purpose (100 words maximum).
The closing date for this position is Friday, June 21, 2019
. We will review candidates on a rolling basis as applications are received, so don’t wait until the last minute. Please apply as soon as you can and carefully follow the application guidelines. Applications that don’t strictly follow the above guidelines may not be considered. If you have questions, please email us at firstname.lastname@example.org
We will respond to all applicants and inquiries via email; please do not call.