Junior Dispatcher - Gore Bay, ON

Job Description:

  • Consistently answering the phone and dealing with driver requirements - hook up information, departure times, delay information and other concerns as required.
  • Must be able to work shift work and in a fast paced environment.
  • Required to book hotel rooms for drivers and issue PO's for the room.
  • Bill shipments in the system as well as know when to manifest them or strip them from a trailers manifest in the AS400. 
  • Work with multiple shared spread sheets in Google and keep all data current.
  • Track shipments for customers calling in after hours when Customer Service is closed. 
  • Many other duties as advised or required

Qualifications:

  • Must be computer literate and mathematically inclined.
  • Must be detail oriented and able to prioritize multiple task at any given time. 
  • Able to work under pressure and spend a majority of your shift on the phone dealing with drivers, Terminal personal, as well as internal and external customers.
  • Some understanding of the Dangerous Goods laws, as well as the hours of service legislation would be an asset.
  • An understanding of the Manitoulin network and the equipment we operate would be an asset
  • Training will be provided as required

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