Professional Service Engineer

About Us

Start with identity. Go anywhere.

LoginRadius is at an exciting moment in its trajectory. We’ve built a world-class software platform that manages millions of customer identities for many Fortune 500 companies. We’ve got unique competitive positioning for a $20 billion market opportunity. Microsoft is a key technology partner and investor. Last year we closed $17 million of Series A funding. Now we are scaling up and hiring in all departments, looking to double our numbers in the next 12 months. Our focus is on experimenting and figuring out the growth drivers in our roadmap to achieve our vision: securing the identity of every person on the internet.

What do you get at LoginRadius?

When you join our team now, you have a rare chance to shape the company’s direction while accelerating your career growth. You get the flexibility and openness of a startup backed by the solid foundation of a profitable and robust SaaS product and seven years of customer success. We welcome your innovative ideas and encourage transparency at all levels, and we make sure to kick back and enjoy ourselves in the process.

We are hiring ambitious Professional Service Engineer to join our fast-moving Product and Engineering team. We want team players passionate about contributing to our proprietary SaaS Cloud Identity Platform. This is an opportunity for someone to progress their career journey by working with global companies across different industries.  

Your Role

  • Manage and own the LoginRadius onboarding and implementation process
  • Identify and resolve any technical issues that our customers face throughout the implementation process
  • Become a subject matter expert on the LoginRadius cIAM (customer identity and access management) solution
  • Understand the customer's technical set up and work with them to determine how to best integrate their system with LoginRadius' cIAM platform
  • Develop crucial applications for customers to leverage in their systems
  • Use your technical expertise to improve our customer onboarding and implementation process
  • Work collaboratively with our customer success as well as our product and engineering teams

What you bring to the table

  • Good understanding of REST APIs with an ability to integrate them with other applications
  • Must have experience using one of these technologies: JavaScript, or Node JS (it is an added advantage to have experience with any other web technologies)
  • Good experience and knowledge of web application development
  • Strong interpersonal, customer service, and problem-solving skills
  • Excellent communication skills, both oral and written
  • Good attention to detail with the ability to work independently and balance multiple priorities
  • Team player with an ability to work under pressure
  • Strong time management skills
  • Detail-oriented, methodical, and extremely well organized
  • 2-4 years of technical customer-facing experience operating in web technology or innovative online product environment is mandatory
  • Bachelor’s degree in engineering (or equivalent work experience) 

At LoginRadius, you will receive

  • Competitive compensation. We hire the best and make sure they’re paid accordingly
  • Extended health plan with 100% premium paid by company 
  • A fully-stocked kitchen with breakfast foods, healthy snacks, and treats, plus coffee, tea, and drinks on demand. We never want you to be hungry at work
  • Frequent catered lunches from delicious local eateries
  • Subsidized monthly transit costs
  • Uber-fun company outings for team-building (check out our head office retreat to the Riviera Maya!)
  • Casual dress code. T-shirts, jeans, slippers, comfy blankets … it’s all good

Want to apply later?

Type your email address below to receive a reminder

Apply to Job

ErrorRequired field
ErrorRequired field
ErrorRequired field
ErrorRequired field
ErrorRequired field
ErrorRequired field
ErrorRequired field
ErrorRequired field