Senior Implementation Analyst

  • $55,000.00 - $70,000.00/year
  • Senior Implementation Analyst - Well established, fast-growing company within Healthcare Technology

    Role & Responsibilities include
    • Integrate new clients onto an enterprise SaaS platform, from kickoff to live release.
    • Collaborate with both internal and external teams to ensure smooth implementation.
    • Project coordiante & manager implamentaion stages and initatives.
    • Analyze, assess, recommend and shape best practices and processes. 
    • Provide subject matter expertise and educate the customer
    • Scheduling, Allocation of resources & Deliverables around the activity and the fulfillment for each individual customer.
    • Run weekly status sessions with customers
    • Responsible for the documentation of:  
      • Project plans, deliverables, status, etc.
      • Scope of work at each stage of the implementation
      • Technical requirements
      • Customizations
      • Rules, etc.
    • Reporting
    • Happy and productive as part of a dynamic, fluid & changing environment.
    • Assist with the adoption and execution of internal process improvements

    Required & Desired Experience / Skills
    • Implementation or integration expeirnece.
    • Supporting external customers.
    • Working with multiple internal teams to successfully provide service to an external client.
    • Project coordination / management.
    • Attention to details and timelines.
    • Healthcare experience is preferred.
    • Experience supporting software or services to enterprise healthcare or financial services is preferred.
    • Degree, Bachelor's
    • Formal process, methodology, best practices (PMP, CAPM, Six Sigma, Kanban, etc)
    • Professional presentation skill/expeirence (in-person, video, phone) 

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