Implementation Consultant - Techncial Analyst - Project Coordinator

  • $85,000.00 - $95,000.00/year
  • Primary Responsibilities include

    • Interface with enterprise clients ensuring successful product implementations.
    • Timely execution of implementations within the guidelines of the client statement of work.
    • Coordinate & direct implementation activities, management of schedules & deliverables, as well as the identification of special needs of client or partners. 
    • Coordinates and prioritizes project requirements & tasks.
    • Manages timelines.
    • Maintains project plans.
    • Communicates status across the immediate team, leadership & clients.
    • Lead the assessment of current & future state of functionality, capability and/or processes.
    • Collaborate with technology and account team to ensure successful client configuration & deployment.
    • Document & communicate all instructions & procedures.
    •  Support Clients & Account Managers through post-production & special projects (customization, enhancements, reporting, etc.). 
    • Lead virtual meetings & conference calls for 
    • New customer orientation
    • Present new functionality
    • Training
    • Mentor junior Implementation Specialists. 
    • Provide suggestions and input for process improvements and scalability of the team.
    • Manage external Vendor Relationships. 
    • Adhere to HIPAA privacy standards.

    Required Skills & Experience

    • 2 years or more within an enterprise environment.
    • Project Management.
    • Manage & prioritize multiple tasks & client projects simultaneously.
    • Consulting or other Business Services to external clients.
    • Experience working in a SQL environment and understanding of SQL questions and data transformation.
    • EDI and experience with various file formats including x12.
    • Collaborate and effectively communicate with stakeholders and team members.
    • Excellent presentation skills.
    • Lead the discussion in client & internal team meetings.
    • Enjoy growth-oriented culture.
    • Comfortable with a dynamic and rapid pace of the company.
    • Bachelor’s Degree Required.

    Ideal Experience

    • Healthcare claims or payment a plus.
    • Formal process improvement (Six Sigma is nice to have).
    • PMP is nice to have. 

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