UX Researcher

Level is bringing together talented, passionate people from diverse backgrounds. We’re looking for teammates who are naturally curious and love to ask questions, even when it means challenging the established way of doing things. We foster a work environment where every voice in the room is heard, and encourage people to have a strong sense of ownership over their work. We believe in an inclusive culture where all team members can grow, contribute, and feel valued. 

About the role

  • Conduct end-to-end user research using a variety of qualitative and quantitative methods
  • Generate insights that shape product strategy
  • Define research process and culture
  • Proactively identify, prioritize, and investigate research topics
  • Work with design, product, data, and engineering at every stage of the product cycle

About you

  • 5+ years of user research experience
  • A BS, MS, or Ph.D. in computer interaction, psychology, or a related field
  • Knowledge of a diverse set of quantitative and qualitative methods, user-centered design methods, and statistical concepts
  • Clear and effective communication style
  • A passion for working in high performing teams and helping people make better decisions around their healthcare

Our benefits

  • Competitive salary and equity
  • Great medical, dental, and vision benefits for you and your family
  • Flexible vacation
  • Generous caregiver leave policies
  • Internal learning and development programs

About Level

Level’s mission is to improve healthcare by offering a new way to find, manage, and pay for care. We’re starting this journey by tackling employer-funded dental insurance. We believe that if people have connected, easy-to-use products, they’ll be more engaged in their benefits and make better decisions around their care. The founding team at Level comes from companies that have simplified payments and insurance—like Square, Oscar Health, and Uber. We started in 2018 in New York City, and are backed by First Round, Homebrew, BoxGroup, and Precursor Ventures. 

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