Operations Associate

Level is bringing together talented, passionate people from diverse backgrounds. We’re looking for teammates who are naturally curious and love to ask questions, even when it means challenging the established way of doing things. We foster a work environment where every voice in the room is heard, and encourage people to have a strong sense of ownership over their work. We believe in an inclusive culture where all team members can grow, contribute, and feel valued. 

About the role

  • Execute the day-to-day operations of our products, including processing claims, researching and responding to complex member issues, and addressing operational issues that may arise
  • Work cross-functionally to build internal workflows, identify gaps, automate routine work, and scope user-facing features 
  • Champion efforts to create streamlined and scalable processes
  • Gain additional skills and knowledge across different parts of Level

About you

  • 0-2 years of relevant experience
  • Self-starter, passionate about working on big, complex problems 
  • Extremely detail-oriented and a fast learner
  • Ability to juggle and prioritize multiple projects, and adjust work accordingly, often against tight deadlines 
  • Thrive in a growth-stage environment, bringing order and process within a rapidly-changing ecosystem

Our benefits

  • Competitive salary and equity
  • Great medical, dental, and vision benefits for you and your family
  • Flexible vacation
  • Generous caregiver leave policies
  • Internal learning and development programs

About Level

Level’s mission is to improve healthcare by offering a new way to find, manage, and pay for care. We’re starting this journey by tackling employer-funded dental insurance. We believe that if people have connected, easy-to-use products, they’ll be more engaged in their benefits and make better decisions around their care. The founding team at Level comes from companies that have simplified payments and insurance—like Square, Oscar Health, and Uber. We started in 2018 in New York City, and are backed by First Round, Homebrew, BoxGroup, and Precursor Ventures. 

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