Operations & People Ops

About us

Level’s mission is to improve healthcare by offering a new way to find, manage, and pay for care. We’re starting this ambitious journey by tackling employer-funded dental insurance. We believe that if people have simple, easy-to-use products, they’ll be more engaged in their benefits and make better decisions around their care. The founding team at Level comes from companies that have simplified payments and insurance—like Square, Oscar Health, and Uber. We started in 2018 in New York City, and are backed by First Round, Homebrew, BoxGroup, and Precursor Ventures. 

Working at Level

Level is bringing together talented, passionate people from diverse backgrounds. We’re looking for teammates who are naturally curious and love to ask questions, even when it means challenging the established way of doing things. We foster a work environment where every voice in the room is heard, and encourage people to have a strong sense of ownership over their work. We believe in an inclusive culture where all team members can grow, contribute, and feel valued. We recognize that this commitment requires ongoing work.

You will:

  • Organize processes and execute on onboarding tasks, including building a playbook and making sure all new hires are set up for success at the company
  • Run office operations, including working with internal and external parties (real estate team, building management, Amazon) to make sure that Level’s space and events run efficiently
  • Work with the team to execute and build recruiting processes, like reaching out to candidates, scheduling interviews, and ensuring candidates have a great experience
  • Help build the culture at Level by organizing events, lunch and learns, offsites, and any other ideas you have
  • Assist with marketing conference events, including vendor planning and contracting
  • Manage multiple tasks and teams with a high level of precision in a deadline-driven environment
  • Proactively identify areas for business improvement and produce persuasive, data-driven arguments to support good decisions
  • Take on a diverse set of problems as part of a fast-growing company (you can better define your role as it grows)

You have:

  • Bachelor’s degree, or equivalent experience
  • 1-2 years of people operations, project management, or similar work experience
  • Basic understanding of HR Business Partner skill sets
  • Passion for working in high performing teams and helping people make better decisions around their healthcare
  • Ability to think creatively, solve unexpected issues, and work independently to meet deadlines
  • Strong time management skills, and ability to prioritize competing priorities appropriately
  • Excellent interpersonal, writing and communication skills
  • Bonus points: Experience with dental, vision or other benefits and insurance products

Our benefits:

  • Competitive salary and equity
  • 100% medical, dental, and vision coverage, 80% coverage for dependents 
  • Generous caregiver leave policies
  • Flexible vacation policy
  • Learning and development programs

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