LaserAway is now hiring Client Services Representatives to join our team and learn from the best in the aesthetics industry!
LaserAway leads the aesthetic industry offering the latest and most advanced laser hair removal, tattoo removal, anti-aging and skin care procedures available. We are a hit among Hollywood celebs and are rapidly expanding due to our success. We provide extensive training to all our employees to ensure they are equipped with the tools needed to perform their jobs efficiently and effectively.
Call center experience is a plus!
Main Job Tasks and Responsibilities
- Answering a high volume of calls and responding to emails
- Handling customer inquiries
- Provide customers with product and service information
- Update existing customer information
- Identify priority issues
- Route calls to appropriate resources
- Follow up customer calls where necessary
- Provide brief consultations over the phone
- Provide support to close sales
- Produce call reports
Required Skills
- Fluent in English
- Excellent Phone Etiquette
- Quick to Learn
- Highly Organized
- Attention to details
- Proficient in Microsoft Office
- Exceptional phone etiquette
- High level of customer empathy
- Highly sales oriented
- Good data entry and typing skills.
Additional Skills not required but a definitely PLUS!
- Bilingual
- Experience in Customer Service and/or Sales
Compensation:
- $15/hour
- Full time employees enjoy PTO, health benefits, dental and vision!
*NIGHTS AND WEEKENDS REQUIRED*