Business Analyst

ABOUT US
Lark is the world's largest A.I. healthcare provider, servicing more than a million patients suffering from, or at risk of, chronic disease with A.I. Nurses. We’re on a mission to improve people’s health and happiness through our digital health coach. We are the only A.I. nurse ever to become fully medically reimbursed to 100% replace a live nurse because we achieved equivalent health outcomes to live healthcare professionals - which allows for infinitely scalable healthcare. Since launch Lark has continued to receive awards and accolades for both our product, and our leadership.

✦Apple's Top 10 Apps in the World
Business Insider's most innovative companies in the world along with Uber and Snapchat
Biz Journal’s 100 Women of Influence

We are looking for a talented Business Analyst to join our growing team in Mountain View, CA, where you'll successfully execute on your objectives, and take a deep dive into all facets of our business, driving and contributing towards meaningful projects with diverse teams across the organization.

ABOUT THE ROLE
What You’ll Do:
  • Assist your manager and other team leaders with new project initiatives, to ensure projects are delivered on time, on budget, and with all agreed upon deliverables
  • Work with stakeholders across the business to establish and implement new operational processes that enable Lark to scale successfully
  • Communicate and collaborate with several cross-functional internal groups to identify and support organizational needs
  • Continually evaluate current processes, identifying gaps, issues, and opportunities for improvement
  • Analyze data to develop effective solutions to operational issues
  • Be an active voice, presenting ideas to leadership and peers to affect positive change
  • Help support internal decision making with focused and insightful data, allowing stakeholders to weigh pros and cons 
  • Facilitate communication and meetings with stakeholders
  • Interface with external vendors, as required, to ensure appropriate engagement and accountability in conjunction with internal resources and activities

What You’ll Need:
  • 4-6+ years’ experience leading or participating in cross-functional projects in a rapidly evolving environment
  • A passion and aptitude for problem solving, with a continuous-improvement mindset
  • Demonstrable experience improving processes and leading change
  • A “big-picture” approach, with the ability to also organize and manage details
  • Strong communication and relationship-building skills, with the ability to convey information, ideas, and action items clearly and concisely
  • Experience and success analyzing large sets of data to identify trends
  • The ability to thrive in a dynamic environment with rapidly-changing priorities and tight deadlines
  • Grace and enthusiasm under fire
  • Excellent business sense and good judgment
  • Enthusiasm for learning, growing, and improving, quickly
  • Inherent curiosity, with a passion for brainstorming, asking the right questions and figuring out solutions
  • A Bachelor’s degree

Bonus Points
  • Experience in the healthcare industry
  • Project Management Professional certification (PMP)
  • A Six Sigma Green Belt, or similar certification
  • Consulting experience
  • A Master’s degree in a related field

JOIN US
Our team works with cutting edge tools and technology related to Artificial Intelligence and Machine Learning. We are using NLP to process millions of meals, and accelerometer data to compute activity and sleep amounts from users' phones. Our chat AI is the most sophisticated digital health engagement tool in the world. Join us and make it even better!

Lark is an Equal Opportunity Employer. Lark does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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