DESCRIPTION OF SERVICES
Blinded by Delight is looking for a Window Coverings Specialist to join their award-winning sales team. For the past 15 years, Blinded by Delight has installed beautiful, custom window coverings in homes in and around the San Antonio area. The specialist will work mostly unsupervised but under the general direction of small business owner, clients, and with team members. Our specialist must be a self-starter, who establishes priorities and courses of action for managing multiple tasks. This person requires self-discipline to be productive. Most of the work is to identify and address client needs through gallery and in-home appointments while maintaining respectful communications, keeping owner up to date on projects; quotes; sales; or installation needs. Must be detail oriented in order to catch and review errors with associates as needed.
DESCRIPTION OF EXPERIENCE REQUIRED
The candidate shall have...
- At least one year of relevant job experience in retail sales
- At least three years of client services experience
DESCRIPTION OF TASKS
The candidate shall...
- Establish and maintain a high activity level.
- Provide professional business services with clients and team members.
- Support the Mission Statement, Core Values and Goals of Blinded by Delight.
- Adhere to and lives by the Mission Statement to guide each day’s activities and decisions in order to better serve our clients.
- Follow up with business leads on potential clients.
- Communicate through desktop applications such like Outlook and other industry-unique systems.
- Meet with client and prepare quotes within 24-48 hours in coordination with sales team.
- Coordinate sales agreements with clients for approval and signature.
- Ensures timely posting of payments from clients.
- Close business sales through accurate preparation of
- Follow up with clients and inform clients of other specials or price offerings.
- Keep operation team apprised of any needs of clients concerning recent purchases or special requests.
- Attend weekly staff meetings for team follow up, coaching, and training moments.
- Perform a variety of tasks and be able to change assignment or direction on short notice.
- Communicate clearly and effectively when talking with clients in person on the phone or via email.