IT Engineer

  • $35.00 - $45.00/hour
  • LANgineers is a successful 26-year I.T. Telephony company with 14 years’ experience providing a cloud-based hosted telephony platform. Every day is an exciting technical challenge.
    Candidate Primary Responsibilities:
    • The candidate will work on software development, network technical issues and also tickets that were created for support requests. Some work may be advanced.
    • The Candidate will support our Installers who are performing VoIP Installations for our new customers. You will diagnose customer’s networking issues with routers, switches, faxes, etc.
    • Maintain excellent notes and document work performed in our ticketing software.
    • This is primarily an office-based position, but the candidate will be expected to go to a customer’s site if required.
    Skills Required:
    • Scripting
    • Software development skills, Ability to code both front and back end.
    • The candidate must have a good understanding of networking: Understanding and thorough knowledge of the 7-layer OSI reference model, topologies, how DHCP works, Static IP routes, Private and Public IP addresses, how NAT operates, Port Mapping.
    • Networking experience like configuring and diagnosing routers and managed switches.
    • Working knowledge of Linux.
    • Troubleshooting skills using different tools.
    • VLAN, VPN, SIP, Cisco, Mikrotik, Wireshark, Windows Server, Linux
    • Work as a team player interfacing with customers and other support staff to resolve technical problems.
    Skills Desired:
    • Understands various Telecom terms and operations like Number Porting, how call flows between different carriers.
    • SQL
    • Theoretical understanding of how VoIP Phones work, and how Telecom operates.
    Certification:
    • CCNA or CCNP preferred or equivalent
    Benefits:
    • Choice of medical insurance with Anthem Blue Cross or Kaiser.
    • Vision, Dental, Life
    • Vacation
    • 401K
    • Smoke-free, alcohol-free, drug-free environment.
    Required license/citizenship: Driver's License & US Citizenship or Green card
    Federal Background check including clean DMV, drug testing, employment history.
    Job Type: Full-time
    Job Location: Burlingame, CA
    Required language: Fluent English
     
     jobLocationType: "TELECOMMUTE" 
    work-from-home and remote job opportunity 

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