Marketing Operations Manager

Kenna Security is revolutionizing cyber risk with a SaaS-based platform that uses data science to combine your vulnerability data with exploit intelligence to measure risk, predict attacks and prioritize remediation.  We are leading the way in helping customers to reduce their vulnerability workload while increasing their efficiency and preventing attacks.
 
Position Summary
Kenna Security is seeking a highly motivated, analytical, data-driven Marketing Operations Manager to join our growing marketing team. Our ideal Marketing Operations Manager candidate is an expert in getting the most out of established marketing automation and CRM systems (Marketo, Salesforce, etc.) while he or she demonstrates a clear affinity for leveraging emerging, cutting-edge MarTech technology in order to enhance the Kenna Security lead-to-revenue process.  At the core, the candidate will oversee management of marketing systems, defining scalable processes, working to maintain and improve the entire demand generation lifecycle, from campaign set up to lead scoring, nurturing, routing and reporting. 
 
This position reports to the Director of Demand Generation.
 
Key Responsibilities
·       Manage all technical aspects of key marketing systems (Marketing Automation, CRM, etc.) used to generate, distribute, and report on lead flow
·       Configure analytics tools to capture and analyze programmatic data in order to provide full visibility into key Marketing KPIs against target goals and ROI. 
·       Help build predictive marketing model to support Kenna Security’s accelerating business goals 
·       Collaborate with key stakeholders to identify gaps in processes and systems, and optimize workflows for marketing and sales productivity
·       Create, revise, and perfect lead nurturing tracks
·       Be the master of analytics and reporting for all things email and operations
·       Segment and leverage the marketing database for greater campaign efficiency, contact outreach, and effectiveness.
·       Maintain database health, quality and integrity. 
 
 
Desired Skills and Experience
·       5+ years’experience designing and building CRM and marketing automation systems with a high proficiency in Salesforce and Marketo
·       Ability to work in cross functional teams, balance multiple priorities and be a self-starter in a high-paced environment
·       Data-driven, motivated and able to think outside of the box
·       Strong understanding and expertise with multi-touch marketing campaigns including of inbound marketing ecosystem
·       Ability to analyze and present complex information in an easily understood manner
·       Superb oral and written communications abilities
·       Passion for leading, cutting-edge infrastructure technologies and ability to evaluate and advocate for platform recommendations
·       BA/BS or equivalent experience

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