Member Service Representative - Floater

We are looking for a Member Service Representative to join a well-established Credit Union in the Vallejo/Pittsburg area. This position is a Floater and will require covering 2 locations: Vallejo and Pittsburg. The Member Service Representative will report to the Branch Manager or designee during absence. MSR is responsible for accurate and efficient processing of member transactions, cross selling products and services, making modifications to accounts, adding account services, opening new accounts, and performing those functions according to the policies & guidelines of the credit union in a friendly, helpful manner.

Responsibilities:
  • Process share deposit payments, loan payments and account transfers.
  • Disburse cash and check withdrawals.
  • Open, close and balance own cash drawer daily.
  • Maintain drawer cash levels within prescribed amounts.
  • Open new membership accounts.
  • Address member inquiries about credit union services and about their accounts.
  • Post and Log night, ATM and mail deposits. (Part of dual-control team.)
  • Perform account maintenance as authorized.
  • Cross-sell credit union products and services.
Requirements:
  • Strong understanding of cultural competency.
  • Preference for working in organizations that place priority on teamwork and collaboration.
  • High School or equivalent.
  • One to three years' experience in financial institution or other customer service industry withprogressive cash handling responsibilities.
  • May be required to travel to cover other Branches.
  • May require bi-lingual language fluency, as needed to service members.

Want to apply later?

Type your email address below to receive a reminder

Apply to Job

ErrorRequired field
ErrorRequired field
ErrorRequired field
Error
Error
insert_drive_file
insert_drive_file